Product Manager

About the Role

Key Responsibilities

• Define, develop, and maintain the vision, strategy, and roadmap for platform services and shipper products.
• Conduct market research to identify emerging trends and customer needs and define clear product requirements.
• Collaborate with cross-functional teams and customer personas, continuously groom the backlog, and prioritize features and capabilities.
• Lead discovery sessions internally and externally, gather feedback, and incorporate insights into product strategy.
• Engage at technical levels to drive the success of platform services.
• Identify and measure product performance metrics, analyze market competitiveness, and be responsible for overall product success.
• Work closely with engineering, design, commercial, architecture, and PMO teams.
• Conduct regular product performance reviews and market assessments.
• Facilitate communication and alignment across organizational units.
• Build and maintain strong relationships with key customer stakeholders.
• Assist in initial discovery and evaluating new opportunities, including business case development and market analysis.

Requirements

• Bachelor's Degree.
• Minimum of 5 years of experience.
• Strong understanding of digital platform development and cloud technologies.
• Proficiency in agile product development methodologies.
• Ability to work effectively in cross-functional teams.
• Technical aptitude with basic software architecture understanding.
• Excellent collaboration, communication, and presentation skills.
• Strong customer-centric mindset and adaptability to continuous learning.
• Analytical thinking and strategic problem-solving abilities, including experience in business case development.

Nice to Have

• Experience in transportation, logistics, or enterprise software.
• Familiarity with modern software development practices.
• Previous experience with platform product management or as a product manager/product owner.
• Familiarity with RailConnect product suite.
• Experience with product management tools (Rally, JIRA, Confluence, etc.).
• Product Management certifications like Pragmatic Certified Product Manager, SAFe POPM, and APM certifications.
• Education in Computer Science, STEM majors, Business Management, Logistics, or related fields; MBA or advanced degree is a plus.

Qualifications

• Educational background in Computer Science, STEM, Business Management, Logistics, or related fields (preferred).
• Certifications such as Pragmatic Certified Product Manager, SAFe POPM, APM are a plus.

Benefits & Perks

• Role is eligible for a performance bonus.
• Benefits including health, welfare, and retirement plans.
• Relocation assistance may be provided.
• Salary range between $89,100 and $126,900, influenced by various factors.
• Additional benefits may include an annual bonus if eligible.