Senior Product Manager - Salesforce Sales Cloud

About the Role

Key Responsibilities

• Lead the strategy, roadmap, and delivery of Salesforce Sales Cloud enhancements that improve sales agent experience and drive measurable business impact.
• Partner closely with sales leaders, operations, marketing, pricing, finance, legal, architects, and IT to align business needs with scalable Salesforce capabilities.
• Own and maintain the Sales Cloud roadmap, ensuring alignment with product vision, business strategy, and ROI.
• Gather requirements and create user stories through collaboration with cross-functional stakeholders.
• Prioritize backlog items, plan iterations, and actively participate in SAFe Agile Program Increment (PI) planning.
• Define end-to-end user experiences and document critical process flows and data integration needs.
• Lead product development and testing efforts in partnership with Product Owners and Solution Architects.
• Align Sales Cloud enhancements with broader enterprise platform initiatives to ensure seamless system integration.
• Serve as a subject matter expert on Sales Cloud usage across phone, field, and digital sales channels.
• Analyze user engagement, adoption, and system performance to identify opportunities for improvement.
• Champion user testing, stakeholder approvals, and cross-functional readiness for releases.
• Develop visuals, user journeys, and communication tools to support stakeholder alignment and feature adoption.
• Translate complex technical concepts into clear, actionable insights for business stakeholders.
• Tailor solutions to meet the unique needs of residential and small business sales lifecycles, balancing simplicity, compliance, and customer experience.
• Track post-launch performance and adoption to measure impact and inform future enhancements.

Requirements

• Bachelor's degree required.
• 5+ years of Product or Program Management experience.
• 2+ years of experience with Salesforce, with a proven track record of using out-of-box features to drive adoption, efficiency, and better sales performance.
• Strong experience working with sales teams and improving the sales agent experience through technology.
• Excellent communication and facilitation skills with experience presenting to executive leadership.
• Data-driven mindset with ability to move between strategic vision and technical detail.
• Skilled in prioritizing and sequencing work in alignment with business impact.
• Comfortable operating independently in a fast-paced, cross-functional environment.

Nice to Have

• Familiarity with Salesforce Revenue Cloud (Advanced) and related Sales Cloud tools.
• Experience with Atlassian Jira, Confluence, and SAFe Agile methodologies.
• Product Owner/Product Manager certification.
• Advanced understanding of IT system architecture and enterprise system dependencies.

Qualifications

• Bachelor's degree.

Benefits & Perks

• Salary range of $118,400 - $177,600 based on experience and qualifications.
• Eligibility for annual bonus and potential equity awards based on performance.
• Access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off.
• Employees accrue up to 120 hours of paid time off in the first year, with increased accrual after the first year.
• 6 paid holidays.