Senior Information Technology (IT) Product Owner (Trade Promotion, Salesforce, and Marketing) - Springdale, AR

About the Role

Key Responsibilities

• Conduct market research and competitive analysis to understand market trends, customer needs, and competitor offerings.
• Gather and analyze user feedback through surveys, interviews, and usability testing to identify pain points and opportunities for improvement.
• Work closely with stakeholders, including customers, sales, marketing, and engineering teams, to gather and prioritize product requirements, including current and future state process maps.
• Assist in creating and maintaining the product roadmap, defining features, and release timelines based on business objectives and user needs.
• Collaborate with cross-functional teams, including design, engineering, marketing, and sales, to ensure alignment and execution of product initiatives.
• Help prioritize features and enhancements based on their impact on user experience, business value, and technical feasibility.
• Coordinate project activities, tasks, and timelines, ensuring milestones are met and deliverables are completed on time and within scope.
• Create and maintain product documentation, including user stories, feature specifications, and release notes.
• Assist in user acceptance testing (UAT) and validation of product features to ensure quality standards and user expectations are met.
• Assist in defining and tracking key performance indicators (KPIs) and metrics to measure product performance and success.
• Continuously seek opportunities for improvement by gathering feedback from users and stakeholders to iterate on product features.
• Stay informed about industry trends, best practices, and emerging technologies in product management.
• Provide support to customer-facing teams, including responding to inquiries, addressing issues, and assisting with training and onboarding.
• Collaborate with product management peers and team members, sharing knowledge and insights.
• Communicate effectively and present to senior leadership, influencing stakeholders and driving alignment.
• Mentor and guide junior team members, contributing to their professional growth.
• Understand industry trends, competitive landscape, and regulatory considerations.
• Perform other job-related duties that align with the organization's vision, mission, and values.

Requirements

• Bachelor's Degree or relevant experience.
• 3+ years of relevant or practical experience.
• Intermediate knowledge of Agile Product & Waterfall methodology.
• Effective communication and presentation skills, able to articulate complex ideas and influence audiences.
• Analytical skills for diagnosing and solving issues.
• Ability to manage time, prioritize tasks, and handle responsibilities.
• Experience or knowledge in Trade Promotion Management, Trade Finance/Accounting, Revenue Management, or Sales Analysis.
• Experience or knowledge in CRM or Salesforce, IT Product Management, Roadmapping, and requirements gathering.
• Experience or knowledge in Marketing operations, Digital Marketing, Adobe, Web Development, Website Administration.
• Decision-making skills based on value and impact.
• Strong problem-solving skills.

Nice to Have

• Relevant IT Certifications.

Qualifications

• Educational background includes a Bachelor's Degree or equivalent experience.
• Minimum of 3 years of relevant experience.

Benefits & Perks

• Competitive Salary: Attractive compensation package.
• Health, Dental, and Vision Insurance: Comprehensive coverage for your well-being.
• 401(k) with Company Match: Secure your future with our retirement plan.
• Paid Time Off and Holidays: Enjoy work-life balance with ample vacation days.
• Professional Development Opportunities: Grow your skills and advance your career.