Product Manager, Vice President - Marketing Campaign Workflow

JPMorgan Chase

Columbus, OH

Full Time

Senior

12 days ago

Job Description

About the Role

Product Manager, Vice President - Marketing Campaign Workflow at JPMorgan Chase is a senior leadership role responsible for driving product innovation within the Marketing Acquisitions Platform. The role involves leading the end-to-end product lifecycle, developing profitable products that deliver customer value, and collaborating with cross-functional teams to ensure high-quality, scalable, resilient, and stable product offerings that exceed client expectations.

Key Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog supporting the strategic roadmap and value proposition
Builds the framework and tracks key success metrics such as cost, features, functionality, risk, and reliability
Leads product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
Creates requirements from high-level business needs down to technical execution plans in partnership with stakeholders
Works with enterprise-level applications from Proof of Concept to maintenance of mature environments
Drives discovery for new lines of business, capturing key requirements and writing user stories for development teams
Acts as a knowledge center with a deep curiosity about marketing operations and communicates insights to team members

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
Ability to absorb, process, and translate complex technical subject matter into written requirements around business problems or impacts
Experience in formulating and communicating a clear product strategy in both written and verbal form
Ability to navigate a large web of partners to gather input for product planning and delivery
Experience leading technical teams by defining priorities, requirements, and sharing roadmap updates

Nice to Have

Demonstrated prior experience working in a highly matrixed, complex organization
Prior experience in bank retail/branch environments, tools, or related areas
Deep experience in product strategy and communication
Technical modernization experience including cloud technologies
Experience managing products for technical platforms and data-focused capabilities
Good understanding of technologies including API, Microservices, AEM, Javascript, AWS
Martech experience
Experience with Camunda BPMN, Pega, Adobe Workfront, Atlassian suite