Project Coordinator

About the Role

Key Responsibilities

• Spearhead new mechanism and processes for technical debugging, triaging, and root cause analysis in up and coming devices.
• Engage with relevant stakeholders and provide status reports on technical issues and resolution.
• Follow technical issues through from initial triage to resolution, working closely with engineers, researchers, and developers to resolve issues.
• Provide 1-on-1 technical support for company executives using this research device for the first time.

Requirements

• Verbal and written communication skills, multi-tasking customer service skills, and interpersonal skills.
• Ability to work independently and manage one's time.
• Ability to keep information organized and confidential.
• Previous experience with computer applications such as Microsoft Word, Excel, and PowerPoint.
• 3+ years of project management, operational support, data collection management experience, or other relevant experience.
• 3+ years of engineering experience, preferably in systems engineering and/or QA support role.
• Experience with Java, Kotlin, Android, and ReactNative.
• Excellent communication skills, problem solving skills, and attention to detail.
• Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
• Bachelor's degree or equivalent training.

Qualifications

• Bachelor's degree or equivalent training.

Benefits & Perks

• Medical, Dental & Vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D
• Short and long-term disability
• HSA & DCFSA
• Transportation benefits
• Employee Assistance Program
• Company Paid Time off or State Sick Leave