Project Coordinator - PCC Ohio
PC Connection
Job Description
About the Role
You're a multitasker, capable of moving a mile a minute and keeping everyone else on track. There's an art and a science to a well-organized calendar—and nothing makes you happier than an empty inbox. We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. You will work under the supervision of the Team Leader, Customer Experience, and in conjunction with the Sr Project Coordinator, primarily coordinating all assigned provisioning service projects, developing internal project plans, and acting as the primary liaison between Sales and Services to ensure timely and successful application of services for customer orders.
Key Responsibilities
- Coordinates projects with Technical Services team from discovery to production and provides updates for all pre-production orders in the department.
- Serves as first point of contact and the liaison between the TIDC and Sales for all onboard and design requests, communicating updates to sales and customers on an ongoing basis.
- Manages and provides required customer reports by updating documents with key data points related to Distribution Center based services.
- Provides updates on all configuration orders to Sales and Sales Operations.
- Coordinates conference calls overviews on all configuration orders with sales.
- Works with sales team to problem solve scheduling conflicts.
- Acts as the direct point of contact for sales, sales operations, and customers to coordinate all business requirements, manage inquiries and escalations.
- Works with Distribution Services team and Product Management team on order fulfillment and status updates for all customer orders in configuration lab or at a distribution partner.
Requirements
- Degree Requirements: Associate Degree or the equivalent combination of education and work experience.
- Minimum of 4 years of work experience to qualify for the role.
- Total of 6 years of work experience to be fully proficient.
Qualifications
- Associate Degree or equivalent education and work experience.
- At least 4 years of relevant work experience.
- Up to 6 years of total work experience for full proficiency.
Working at PC Connection
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We thrive on fresh thinking, creativity, and helping others.
Job Details
About PC Connection
Website
pcconnection.com
Company Size
1001-5000 employees
Location
Wilmington, OH
Industry
Computer Systems Design and Related Services
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