Revenue Manager

About the Role

Key Responsibilities

• Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management.
• Manage Definite Groups, including completing the Group Forecast, creating Group Plug forecast, reviewing and updating Definite group wash weekly, presenting Group forecast to senior leadership, evaluating and approving requests for additional rooms, ensuring accuracy of Turnovers / Addendums, conducting Group Pickup Meetings, and managing daily group cut-offs.
• Oversee Group Strategy, including reviewing, analyzing, and editing MARs, Transient Protected and IDeaS Group Pricing seasons, providing Group Displacement Analysis, participating in Daily Business Review meetings, and running the meetings in the absence of senior staff.
• Attend and participate in Revenue Meetings, and run the meetings in the absence of the DORM.
• Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and demand analysis; review with DORM & DOSM.
• Incorporate data from TravelClick BI tools into hotel's Revenue Strategies.
• Analyze Weekly and Monthly STAR Reports and apply lessons learned to future planning.
• Implement '13th Month' strategies and Special Event strategies as necessary.
• Approve Favor Rate requests, assist with monthly Forecast and annual Budget, and assist with renovation displacement scenarios.
• Assist in the management and development of Revenue Analyst.
• Liaise with the Front Desk on Upsell strategy.
• Champion Revenue Management thinking and processes across all departments.
• Perform ad-hoc analysis as necessary.
• Cover DORM duties in their absence with support from RDORM and CDORM.
• Attend all appropriate hotel meetings and training sessions.

Requirements

• Previous Hotel Revenue Management experience.
• A thorough understanding of Hotel Operations, either through education or prior work experience.
• Analytical thinker; able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership.
• Excellent computer skills; advanced experience with Microsoft Office applications, specifically Microsoft Excel.
• Must have excellent written and oral English communication skills and telephone etiquette skills.
• Must be able to type 25+ wpm.
• Must be flexible to work any shift, including weekends and holidays, if required.
• Previous hotel operations experience.
• Previous supervisory experience.
• Proficient with Opera PMS, Delphi.fdc and IDeaS G3 (or equivalent systems).
• Education: College degree in Hospitality Management or related equivalent experience.

Nice to Have

• Experience with IDeaS G3, TravelClick BI tools, and other revenue management systems.

Qualifications

• College degree in Hospitality Management or related field.
• Proficiency with Opera PMS, Delphi.fdc, and IDeaS G3 or equivalent systems.

Benefits & Perks

• Competitive health & wellness benefits, 401(K) & company match.
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement.
• Training & Development opportunities, career growth.
• Tuition Reimbursement.
• Employee Hotel Rates, other discounts, perks and more.