Revenue Operations Manager- Promotional Generosity

About the Role

Key Responsibilities

• Lead the development and evaluation of promotional generosity offers to ensure efficient spend and incremental customer value.
• Partner with analytics teams to measure the impact of promotions and identify opportunities for improvement.
• Devise an experimentation strategy focused on foundational learning to inform future intelligence capabilities.
• Work closely with Product and Data Science teams to develop intelligent and model-driven generosity treatment to maximize customer retention and monetization.
• Collaborate with CRM, Product, and Finance to support campaign planning, execution, and reporting.
• Maintain documentation, playbooks, and dashboards for promotion tracking and decision-making.
• Provide thought leadership on evolving generosity strategies to support customer acquisition, retention, and monetization.

Requirements

• Bachelor's degree in a related field and at least 5 years of experience in operations, analytics, or marketing strategy.
• A solid understanding of ROI-driven decision-making and customer segmentation.
• Ability to distill complex data into actionable insights and communicate effectively with stakeholders.
• Strong quantitative skills and familiarity with tools like SQL, Tableau, or similar BI platforms.
• Familiarity with promotional mechanics, bonus structures, or incentive programs preferred.
• Strong attention to detail, project management skills, and ability to work autonomously.
• Experience working cross-functionally in a fast-paced, data-driven environment.

Nice to Have

• Familiarity with promotional mechanics, bonus structures, or incentive programs

Qualifications

• Bachelor's degree in a related field
• At least 5 years of experience in operations, analytics, or marketing strategy

Benefits & Perks

• US base salary range of 104,000.00 USD - 130,000.00 USD, plus bonus, equity, and benefits as applicable.
• Guidance through the process of obtaining a gaming license if required.