Sales & Marketing Operations Manager

Drury Hotels

Saint Louis, MO

Full Time

Senior

6 days ago

Job Description

About the Role

Under general direction, this position will serve as a strategic partner to manage the operational and analytical functions of the sales organization. This position will work closely with the VP of Sales and departmental leaders to provide support in leading project management, reporting, presentations, and data analysis. The role is within Drury Hotels, a family-owned hotel system committed to hospitality excellence, offering a supportive environment focused on personal growth, career development, and employee well-being.

Key Responsibilities

Manages the development, implementation, and maintenance of sales and marketing performance and business technology platforms.
Partners with sales leadership to drive the business initiatives forward, acting as a liaison between sales, NCC, marketing, and other business units (IT, accounting, revenue management, operations) to improve performance.
Supports the sales organization in budgeting and financial tracking.
Develops and maintains dashboards and KPIs to monitor sales team performance.
Identifies key opportunities for business improvement through analytics, quantitative insights, and good business sense.

Requirements

Five or more years of experience in sales organization support or sales leadership.
Knowledge, skill, and mental development equivalent to four years of college, preferably in business management or a related field.
Demonstrated expertise in managing multiple projects.
Excellent written and verbal communication skills.
Ability to provide feedback and give direction to peers of all levels.
Requires computer skills and high proficiency in Microsoft Office.
Knowledge of SQL, Salesforce, or related tools is preferred.
Effective time management and organizational skills.

Nice to Have

Knowledge of SQL, Salesforce, or related tools.

Qualifications

Five or more years of experience in sales organization support or sales leadership.
Knowledge, skill, and mental development equivalent to four years of college, preferably in business management or a related field.

Benefits & Perks

Incentives - Quarterly bonuses based on hotel results.
Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights.
Career growth - Mentorship, cross-training, development plans, management training, and internal promotions.
Health and well-being - Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
Retirement - Company-matched 401(k).

Working at Drury Hotels

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome, happy, and at home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. Our team of over 6,100 members across 150 hotels in 30 states works together to deliver the very best service and value, fostering a culture of growth, support, and shared success.

Apply Now