Senior Engineering Manager - Javascript / Typescript / Go - Lounge Services
American Express
Job Description
About the Role
You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. The U.S. Consumer Services & Digital Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. The Lounge Services team is part of Amex's Membership Services team. We make membership an indisputable competitive advantage by being part of the American Express Card Members digital's journey to find, access and experience lounges. We are committed to delivering innovative and scalable solutions that drive our business forward. We are looking for a talented and experienced Senior Engineering Manager to join our growing team. The Senior Engineering Manager will be responsible for leading multiple engineering teams, overseeing the design, development, and implementation of complex technical projects. The ideal candidate will have a strong background in software or hardware engineering, combined with extensive experience in managing and mentoring engineering teams. This role requires a strategic thinker who can align engineering efforts with business goals, drive continuous improvement, and foster a collaborative and innovative culture.
Key Responsibilities
- Lead and scale engineering teams focused on application development and API design within a fast-paced fintech environment.
- Own system architecture and design decisions, ensuring scalable and secure services that meet financial industry standards.
- Drive the development of APIs that serve internal and external consumers, including banks, payment providers, and third-party platforms.
- Collaborate closely with Product, Compliance, Security, and DevOps to deliver high-quality applications.
- Review and approve architectural designs, code, and technical solutions.
- Oversee coding standards, testing, CI/CD processes, and deployment strategies aligned with regulatory and compliance requirements.
- Champion best practices in Node.js, microservices, and event-driven architecture using technologies like TypeScript, Express, NestJS, and message queues.
- Represent the engineering department in cross-functional meetings and contribute to company-wide decision-making.
- Foster a positive and inclusive team culture, promoting collaboration, innovation, and accountability.
- Provide regular feedback, performance reviews, and career development opportunities for team members.
Requirements
- Bachelor's degree in computer science, computer engineering, or other engineering disciplines.
- 3 Years Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams.
- 7+ years of experience in programming languages like JavaScript/Typescript (Node.js), Golang, Java etc.
- Proven experience hiring, retaining, and leading high-caliber engineering talent.
- Experience building customer-facing products with performing, availability and high scalability and bringing in new technologies based on current industry standards.
- Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, customer, partner, engineering.
- Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated and dynamic software development environment.
- Hands-on experience architecting and building modern REST APIs.
- Commitment to drive a culture of accountability and ownership to empower teams and motivate change.
- Experience leading individual contributors and providing career direction, coaching, and building development plans.
- Experience working in a distributed team model and collaborating with remote team members.
Nice to Have
- Master's degree in computer science or related field.
- Familiarity with cloud platforms (e.g. AWS, Azure, GCP) and CI/CD pipeline.
- Knowledge of microservices architecture.
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Contributions to open-source projects or a strong GitHub profile.
Benefits & Perks
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Working at American Express
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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About American Express
Website
americanexpress.com
Company Size
10000+ employees
Location
New York, NY
Industry
Other Nondepository Credit Intermediation
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