Senior Manager, Data Analytics

Quest Diagnostics

Lenexa, KS

Full Time

Senior

10 days ago

Job Description

About the Role

The Senior Manager, Data Analytics - Quality & Regulatory Affairs at Quest Diagnostics will lead the development, management, and execution of analytics strategies to support QA/RA functions. This role involves establishing processes for data collection and transformation into strategic insights that support risk management, regulatory compliance, operational excellence, and governance reporting. The position is highly visible, preparing content, insights, and reports for Board of Director meetings and executive engagements, with a preference for candidates residing near major labs in Pittsburgh, Houston, Lenexa, Marlborough, Dallas, Wooddale, Tampa, or Chantilly. The work schedule is hybrid, with 3 days onsite and 2 days remote.

Key Responsibilities

Design and maintain the QRA data analytics roadmap aligned with business objectives.
Lead the development of dashboards, scorecards, and automated reports to track quality, regulatory, and compliance KPIs.
Partner with IT and enterprise analytics teams to ensure data integrity, standardization, and scalability across platforms.
Lead the design, validation, and delivery of high-impact visualizations and insights used in Board of Directors materials, executive summaries, and quarterly business reviews.
Ensure analytical rigor and compliance in data presented to governance bodies.
Collaborate with Regulatory Affairs, Legal, Compliance, and Enterprise Risk Management to ensure data reporting aligns with internal and external standards.
Apply statistical and predictive analytics to identify trends, risks, and opportunities across quality and regulatory operations.
Enable proactive decision-making through scenario modeling, root cause analysis, and risk-based prioritization.
Provide strategic insights that inform QRA planning, operational initiatives, and performance improvement.
Drive automation of data reporting to reduce costs, improve customer experience, and enhance data quality.
Serve as a trusted advisor to QRA leadership, offering analytics expertise to drive quality and compliance decisions.
Partner cross-functionally with Laboratory Operations, R D, Clinical Affairs, and Corporate Functions to integrate analytics into key business processes.

Requirements

8+ years of experience in data analytics, with at least 3 years in a regulated healthcare, life sciences, or diagnostics environment.
3+ years of experience preparing data-driven materials for governance, including Board of Directors or executive-level audiences.
Proficiency with SQL, Python, or R for data transformation and analysis.
Proficiency in data visualization and BI tools such as Tableau, Power BI, or Looker.
Familiarity with GxP, FDA, CLIA, and other relevant regulatory frameworks.
Bachelor's Degree.

Nice to Have

Experience in Quality and Regulatory Affairs within the diagnostics, medical devices, or laboratory services industry.
Experience working with artificial intelligence (AI).
Working knowledge of enterprise systems such as MasterControl, SAP, Veeva, Medialab, Smartsolve.