Senior Specialty ServiceNow Software Engineer

About the Role

Key Responsibilities

• Lead or participate in complex initiatives on selected domains
• Assure quality, security and compliance for supported systems and applications
• Serve as a technical resource in finding software solutions
• Review and evaluate user needs and determine requirements
• Provide technical support, advice, and consultation with issues related to supported applications
• Create test data and conduct interfaces and unit tests
• Design, code, test, debug and document programs using Agile development practices
• Understand and participate to ensure compliance and risk management requirements are met and work with stakeholders on risk initiatives
• Conduct research and resolve process-related problems, recommending solutions and improvements
• Assist other individuals in advanced software development
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Requirements

• 4+ years of Specialty Software Engineering experience, demonstrated through work experience, training, military experience, or education
• 4+ years of ServiceNow Software Engineering experience (new development and support)
• 2+ years of experience with ServiceNow Business Continuity Module (BCM), Common Services Data Model, or custom workflows
• Strong understanding of ITSM, ITIL, and/or CMDB

Nice to Have

• 2+ years of Agile delivery experience
• Ability to work independently and as part of a scrum team to design, implement, and support IT solutions
• Proven experience as a ServiceNow Developer with a focus on design and development of ServiceNow custom applications
• Preferred expertise with integrations and Integration Hub
• ServiceNow System Administrator Certification (CSA) and Certified Application Developer (CAD)

Qualifications

• Educational background or certifications are not explicitly specified, but experience and certifications such as CSA and CAD are preferred

Benefits & Perks

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement