Senior Technical Lead, Software Engineer, Backend

About the Role

Key Responsibilities

• Provide technical leadership to all members of the team to guide designs and implementations towards optimal results with regard to reusability, security, reliability, and performance.
• Collaborate with various stakeholders to design complex systems comprised of multiple ML and non-ML services which meet the highest levels of security, performance, reliability, and scalability while satisfying requirements from within our own team plus those of external integrating teams.
• Collaborate with disparate teams to understand the operations of AI services and integrate them into our Generative AI products.
• Design and build effective interfaces between AI services, ensuring smooth communication and data exchange while adhering to security and performance requirements.
• Implement the right types of instrumentation to monitor and measure the performance, reliability, and security of integrated AI services.
• Debug integration issues, identifying bottlenecks or errors and implementing solutions to optimize service interactions.
• Work on performance tuning and optimization of the integrated AI services to ensure efficient and responsive operation.
• Develop clear and comprehensive documentation for integration processes, interfaces, and instrumentation, facilitating teamwork and knowledge transfer within the team.
• Collaborate closely with AI engineers, data scientists, and security experts to ensure smooth integration of AI services into the products.
• Ensure that integrated AI services meet security and compliance standards, working closely with the security team to implement necessary measures.

Requirements

• 8+ years experience as a Backend Engineer with expertise in integrating complex services.
• 8+ years experience writing code in Python, Java, or Go.
• BA / BS degree with 10+ years of experience (or) MS degree with 8+ years of experience as a software development engineer.

Nice to Have

• Experience in AI service operations, including Generative AI, and the ability to design and build interfaces between them.
• Understanding of GenAI frameworks and orchestrators like LangChain, Llamalndex, Semantic Kernel or AutoGen.
• Foundation in data structures and algorithms.
• Experience with instrumentation and monitoring tools for measuring service performance.
• Knowledge of compliance standards.

Qualifications

• 8+ years experience as a Backend Engineer with expertise in integrating complex services.
• 8+ years experience writing code in Python, Java, or Go.
• BA / BS degree with 10+ years of experience (or) MS degree with 8+ years of experience as a software development engineer.

Benefits & Perks

• Access to quality medical, dental and vision insurance.
• A 401(k) plan with a Cisco matching contribution.
• Short and long-term disability coverage.
• Basic life insurance and numerous wellbeing offerings.
• Up to twelve paid holidays per calendar year, including one floating holiday and a day off for birthdays.
• Vacation time off, with flexible policies for exempt employees.
• Paid sick time off, with accrual and carryover provisions.
• Paid time off for volunteering and community engagement.
• Performance-based incentive pay for sales roles, with detailed incentive structure.