Senior UX Designer (9899)

About the Role

Key Responsibilities

• Be a leader with a vision to help advance Extreme's experience strategy globally and challenge others to change and adopt modern experience methodologies.
• Full life cycle of systems and applications by working iteratively as a Design expert within a balanced team of Product Managers and Software Engineers to deliver incrementally while progressing toward valuable outcomes.
• Facilitate User Research initiatives across teams.
• Develop User Centric Design practices consisting of end user's needs, wants, and limitations, being the focus at all stages of the Design and Product Development life cycles.
• Present Design Discovery & Framing with inputs from research initiatives and ideation testing prototypes while providing valuable synthesis and recommendations to the key stakeholders and users at Extreme Networks.
• Contribute to the design systems, data visualizations, and visual design for feedback and testing to drive adoptable outcomes.
• Lead cross-functional Consulting and Collaboration, demonstrating leadership by helping the team and stakeholders navigate product vision, high-level business priorities and desired outcomes.
• Participate in Scoping, Design Thinking, Kick-Off, and other workshops with other team members eventually assuming the role of inception facilitator.
• Support design reviews to ensure the production of high-quality design artifacts across the team of designers.
• Educate partners like product management and engineering on design practices.
• Assist with recruiting and hiring.
• Design complex multi-sided systems or enterprise software, guiding product design decisions through user research, development, and iterative feedback.
• Establish and improve design and DesignOps to DevOps workflows and processes to ensure delivery excellence with predictability at scale.
• Be responsible for wireframing, interaction design, prototyping, design documentation, and pairing with UX Engineering.
• Optimize Experience Platforms, Tools (e.g., Figma, Miro, Monday, zeroheight), and Practices, including when and how to use them.
• Follow lean startup and pairing methods with UX Engineering to ensure designs are validated and built.

Requirements

• 8-12+ years' experience as a UX Designer or Digital Product Designer, creating and/or improving transactional websites or software products.
• Formal degree or training in HCI, Product Design, Interaction Design, Visual Design or related fields or equivalent job experience.
• Able to apply empathy-first and a “yes, and..” mindset to get stuff done.
• Deep experience in at least one of the following design skills: User Research, Interaction Design, Visual Design or Service Design.
• Experience working within a product team, including collaborating with designers, content strategists, researchers, UX engineers, and product management.
• Excellent communication, facilitation, coordination, and organization skills.

Nice to Have

• Experience with design systems, data visualizations, and visual design for feedback and testing.
• Experience establishing and improving design and DesignOps workflows.

Qualifications

• Formal degree or training in HCI, Product Design, Interaction Design, Visual Design or related fields or equivalent job experience.