ServiceNow Architect

About the Role

Key Responsibilities

• Lead the end-to-end design of ServiceNow solutions tailored to meet government contract requirements, ensuring alignment with security, compliance, and operational standards.
• Work closely with government clients, project managers, and cross-functional teams to gather requirements and translate them into scalable ServiceNow architectures.
• Provide guidance during the development, configuration, and deployment of ServiceNow modules, with a focus on Security Operations and Integrated Risk Management.
• Ensure all ServiceNow solutions adhere to government regulations such as FISMA, FedRAMP, NIST, and other relevant standards.
• Serve as a technical expert and mentor for development teams, ensuring best practices in configuration, scripting, and integrations.
• Design and implement integrations with other government systems and data sources using APIs, web services, and connectors.
• Develop comprehensive technical documentation, architecture diagrams, and progress reports for stakeholders and auditors.
• Stay current with ServiceNow platform updates, government compliance requirements, and industry best practices to recommend improvements and innovations.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field; Master's preferred.
• 15+ years total experience supporting government or federal contracts.
• Extensive experience in designing and implementing ServiceNow solutions, with emphasis on SecOps and IRM.
• Strong understanding of ServiceNow architecture, workflows, scripting (JavaScript), and integrations.
• Familiarity with government security standards and compliance frameworks.
• Experience with REST, SOAP, LDAP, and other integration technologies.
• ServiceNow Certified System Administrator required within 30 days of hire.
• ServiceNow Certified Application Developer required within 30 days of hire.
• ServiceNow Certified Implementation Specialist (Security Operations, IRM) required within 30 days of hire.
• US Citizenship and ability to obtain and maintain a U.S. government public trust clearance.

Nice to Have

• ServiceNow Certified Technical Architect.
• Additional security or compliance certifications such as CISSP or CISM.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 15+ years of total experience supporting government or federal contracts.

Benefits & Perks

• Full-flex work week to own your priorities at work and at home.
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Access to cutting-edge technology.
• Paid vacation and holidays.