Software Developer (Provisioning)

About the Role

Key Responsibilities

• Implementing NISC's Provisioning application, which provides provisioning and auditing capabilities from NISC to various switches, television head ends, access software, and other third-party software applications.
• Work with the member/customer to effectively implement the applications, including managing project timelines with a project manager.
• Communicate with internal and external individuals regarding project expectations.
• Configure the application by creating or modifying interface code and application options.
• Analyze data from the member/customer's current system to ensure proper conversion into the NISC software.
• Perform basic research, design, and development of software systems.
• Research, analyze, and resolve basic to moderately complex software maintenance issues.
• Provide superior customer support to internal and external customers.
• Participate in discussions involving software design and code reviews to improve code quality.
• Identify gaps in features and functionality and oversee resolution.
• Follow all established software implementation methodologies and procedures.
• Perform quality testing related to system integration as assigned.
• Prepare and complete implementation documents.
• Assist customers with troubleshooting, training, and ongoing support.
• Review and prioritize assigned change requests.
• Perform other duties as assigned.

Requirements

• Strong customer orientation.
• Basic knowledge of Linux and Microsoft Windows.
• Excellent research and problem-solving skills with a strong attention to detail.
• Excellent verbal and written interpersonal and communication skills.
• Familiarity with Java.
• Ability to organize and prioritize tasks.
• Ability to work independently and in a team environment.
• Ability to interact positively with internal and external contacts.
• Basic programming skills.
• Familiarity with programming concepts such as expect4j, XML, SOAP, REST.
• Familiarity with Application Programming Interfaces (API).
• Familiarity with XSLT scripting and/or AWK scripting.
• Commitment to NISC's Statement of Shared Values.

Nice to Have

• Familiarity with Java.
• Familiarity with programming concepts such as expect4j, XML, SOAP, REST.
• Familiarity with Application Programming Interfaces (API).
• Familiarity with XSLT scripting and/or AWK scripting.

Qualifications

• Bachelor's Degree in a Computer Science, MIS, IS, Business Administration, or technical degree.