Software Development Engineer

About the Role

Key Responsibilities

• Develop Zoom Device Management (ZDM) with Java to provide remote functionality for devices via the Zoom web portal.
• Manage Apple and Windows devices using standard MDM technology and Android devices with a custom SDK based on Java.
• Handle app upgrades/downgrades, OS upgrades/downgrades, Windows updates, and network configurations.
• Remotely assign or remove Zoom Rooms, Workspace, and Zoom Phone to managed devices.
• Manage GPO settings for Zoom clients.
• Develop backend server for Zoom Workspace project, including reservation, check-in, and check-out functions.
• Integrate hardware partners into the Zoom workspace platform using REST API.
• Create and maintain the workspace dashboard to display data such as usage, reservations, and check-in status for administrators.
• Analyze service performance data using Grafana, focusing on HTTP request speed and service stability.
• Use Checkmark to identify and address code security issues and perform security and reliability testing.
• Identify and resolve security vulnerabilities in third-party libraries using tools like Blackduck.
• Oversee deployment processes for releases, ensuring smooth transition to production.
• Monitor service status and optimize performance using Cube and ZCP platforms.
• Implement hot fixes as needed for new releases.
• Review customer requirements, categorizing them into features, bugs, or design considerations.
• Collaborate with product management, support, and sales teams to address customer concerns.

Requirements

• Bachelor's degree in Computer Science, Electrical and Electronic Engineering, or a related field, or a foreign degree equivalent.
• At least 5 years of experience in a related occupation or job role.
• 5 years of experience in Java, including JVM, class loading, performance tuning, multithreading, IO, and networking.
• 5 years of experience with HTTP, WebSocket protocols, servlet specifications, and Java open source frameworks such as Spring Frameworks.
• 5 years of experience in high-concurrency programming, understanding NIO, Reactor pattern, Netty, etc.
• 5 years of experience in object-oriented design, design patterns, and application scenarios.
• Experience with distributed web-based systems, application security, and secure development practices.
• Experience designing and implementing microservices architecture, including Spring Cloud, service registration/discovery, configuration management, load balancing, and service mesh; familiarity with Docker.

Nice to Have

• Experience working with tools like Grafana, Checkmark, Blackduck, Cube, and ZCP platforms.
• Knowledge of hardware integration and REST API development.
• Experience with enterprise device management and workspace reservation systems.

Qualifications

• Bachelor's degree in relevant technical fields or equivalent experience.
• Minimum of 5 years of professional experience in Java development and related technologies.

Benefits & Perks

• A comprehensive benefits program supporting physical, mental, emotional, and financial health.
• Support for work-life balance and community involvement.
• Salary range from $189,860 to $228,700, with total direct compensation including bonus and equity.
• Flexible work arrangements including hybrid, remote, or in-person options.