Software Development Manager

About the Role

Key Responsibilities

• Effectively lead and manage a team of developers/analysts in the requirements, design, development, test, and deployment of high-volume digital content authoring and management platform.
• Engage and manage globally distributed teams, and provide hands-on management, mentoring, and coaching of resources and drive annual goals.
• Decide on suitable strategies and objectives needed to meet system transformation goals including but not limited to the re-host, re-invention and buy vs. build decisions required.
• Provide architectural expertise, direction, and assistance to analysts and software developers and effectively resolve production problems in a timely manner.
• Effectively communicate software solution expectations to internal customers, team members and other stakeholders.
• Propose, lead and implement scalable, sustainable and cost-effective solutions meeting internal and external customers' objectives.
• Engage with senior management, peers and internal customers to plan and prioritize projects and resource allocation.
• Proactively communicate statuses, issues and escalations to senior management and stakeholders.
• Work with external vendors to source, negotiate and manage contract resources and solution services.

Requirements

• Bachelor's degree preferred in Computer Science or Information Systems and proven technical background, excellent technical, management, problem-solving skills.
• Ability to present complex technical information in a clear and concise manner to a variety of audiences.
• Ability to deliver simple and elegant software solutions, digital content centric products, utilizing Agile development processes.
• Ability to lead teams of software developers and analysts, internal customers, infrastructure and operations teams and vendors to drive results.
• At least 1-3 years of management plus at least 8 years of experience with building and operating high-volume content management and authoring applications.
• Proven experience in application analysis, application architecture and development.
• Strong understanding of web, desktop application and database concepts.
• Demonstrated ability to articulate requirements, design, development, integration, test plans, migration/cutover plans and ongoing documentation of processes and change modifications.
• Ability to remain agile and adjust priorities based on workload, management directives and customer demands.
• Flexible management style; ability to quickly adapt to changing work environments and be hands-on as needed.
• Proven ability to build customer, business and peer relationships and manage business needs and expectations.
• Systems architecture and development experience is required.
• Excellent written and verbal communication skills.
• Ability to communicate effectively to audiences at all levels. Ability to exercise executive-friendly communication skills.

Nice to Have

• Experience in developing content authoring and content management systems or products.
• Experience in cloud-based environment is desired. AWS experience or familiarity is a big plus.
• Experience in Budgeting and Forecasting is a big plus.