Software Engineer

Zoom

San Jose, CA

Full Time

Mid Level

154k-186k

28 days ago

Job Description

About the Role

Zoom Communications, Inc. is committed to helping people stay connected and collaborate effectively through products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We foster a fast-paced, problem-solving environment focused on designing solutions with our customers and users in mind. Our culture emphasizes growth, support, and empowerment, with a commitment to fair hiring practices and inclusivity. We offer a structured hybrid work approach centered around offices and remote environments, along with a comprehensive benefits program aimed at supporting employees' well-being and work-life balance.

Key Responsibilities

Work closely with cross-functional teams to translate high-level roadmap vision into feasible feature specifications and deliverables
Design and develop the Zoom Contact Center core feature with Java using the Spring Boot framework
Create a secure and scalable service utilizing the latest cloud infrastructure technologies (i.e., Microservices Architecture, RESTful APIs, AWS, NoSQL)
Drive cloud-based test automation solutions and deployment strategies to optimize service performance and ensure product stability using AWS infrastructure (i.e., EC2, ECS, ElastiCache, S3)
Build integrations and related add-ons to the Contact Center service
Triage critical customer issues and support customer engagement

Requirements

Requires a Master's degree in Computer Science, Computer Engineering, a related field, or a foreign equivalent
Must have 3 years of experience in the job offered or related occupation
Must have 3 years of experience in Core Java and Design patterns
Must have 3 years of experience in Spring Boot framework (MVC, AOP, ORM) and Microservices Architecture
Must have 3 years of experience in Redis for caching
Must have 3 years of experience in MySQL or similar SQL-based database
Must have 3 years of experience in DynamoDB
Must have 3 years of experience in Elasticsearch or similar NoSQL-based database
Must have 3 years of experience in Message Queue systems
Must have 3 years of experience in Git for version control

Nice to Have

Experience with cloud infrastructure technologies such as AWS (EC2, ECS, ElastiCache, S3)

Qualifications

Master's degree in relevant field
3 years of professional experience in related roles

Benefits & Perks

A comprehensive benefits program supporting physical, mental, emotional, and financial health
Support for work-life balance
Opportunities for career growth and skill development

Working at Zoom

We foster a collaborative, growth-focused environment where employees are supported and empowered. Our culture emphasizes fairness, inclusivity, and long-term team building, encouraging individuals to take their time in finding the right fit and supporting diverse backgrounds and experiences.

Apply Now