Software Engineer II

Qualtrics

Seattle, WA

Full Time

Mid Level

110k-209k

5 days ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Our teams are empowered to set aggressive goals, move fast, and solve complex problems collaboratively. We foster a culture of innovation, growth, and customer-centricity, with a mission to bring humanity, connection, and empathy back to business.

Key Responsibilities

Design and implement cloud services for our advanced AI/ML platform, including platform architecture and scaling to support analytics and AI/ML tools.
Develop scalable, robust, and highly available microservices for statistical analysis and machine learning model deployment.
Implement new features and optimize existing ones to enhance customer satisfaction and system performance.
Lead and participate in design reviews, architectural discussions, and requirement definitions.
Collaborate with cross-functional teams including engineers, tech-ops, and product managers to deliver customer value.
Build and maintain highly scalable data pipelines for complex, multi-modal data.
Work in an Agile environment, attending daily stand-ups, prioritizing tasks, and meeting delivery schedules.
Engage in technical activities such as tuning, productizing machine learning models, and implementing new functionalities.

Requirements

2-5 years of experience in a software engineering position.
Bachelor's or Master's degree in Computer Science or a related field.
Experience with developing scalable, fast, robust, web-based solutions using the latest frontend and backend technologies.
Strong knowledge of algorithms, data structures, and coding fundamentals.
Experience with continuous delivery, git, test automation, and build/deploy systems.
Experience building large-scale distributed data pipelines and/or large-scale ML systems.
Ability to understand needs from design and product teams, propose features, and transform prototypes into end-user solutions.

Nice to Have

Familiarity with containerization and full-stack development.
Experience working with machine learning models, including training, fine-tuning, and explainability.
Knowledge of AI/ML research and development, including model selection and evaluation.

Qualifications

Educational background with a Bachelor's or Master's degree in Computer Science or related field.

Benefits & Perks

Spend 10% of time on individual engineering growth activities each quarter.
Participate in personalized Career Action Planning.
Annual experience bonus after the first year of employment.
Hybrid work model with in-office three days a week and flexible remote work.
Opportunities for mentorship and leadership within the team.

Working at Qualtrics

Qualtrics values innovation, collaboration, and customer-centricity. The company fosters a culture of growth, inclusion, and continuous learning, encouraging employees to take initiative, develop new skills, and contribute to impactful projects in a supportive environment.

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