Software Engineer III - Full Stack Customer Care Technology

Walmart

Bellevue, WA

Full Time

Mid Level

90k-180k

4 days ago

Job Description

About the Role

Join Walmart as Software Engineer III - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. We are a company that values diversity, belonging, sustainability, and community involvement. As part of Walmart's Enterprise Business Services (EBS), you will work on delivering world-class technology solutions that support millions of customers, associates, and stakeholders worldwide. This role involves taking ownership of complex development initiatives to modernize and transform our customer care platform, leading design and implementation of scalable, cloud-native solutions, and mentoring team members.

Key Responsibilities

Participate in the development of full stack features, from user interfaces to backend services, ensuring scalability, performance, and reliability.
Build advanced and reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS, and related technologies.
Implement backend services using Java, Spring Boot, and REST APIs, following best practices in distributed systems.
Collaborate closely with architects, staff engineers, product managers, and QA engineers to ensure technical alignment and successful delivery.
Participate in code quality through code reviews, mentoring, and best practices in unit testing, integration testing, and CI/CD.
Troubleshoot and resolve complex production issues and guide root cause analysis.

Requirements

3+ years of experience in full stack software development.
Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization.
Strong backend experience with Java, Spring Boot, REST API design, and microservices.
Experience in building distributed systems with Kafka or other messaging frameworks.
Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins, GitHub Actions, or similar).
Solid grounding in data structures, algorithms, and software architecture.

Nice to Have

Familiarity with CRM platforms or customer support tools.
Experience with containerization (Docker, Kubernetes) and observability tools.

Qualifications

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years' experience in software engineering or related area.
Option 2: 4 years' experience in software engineering or related area.

Benefits & Perks

Competitive pay with performance-based bonus awards.
Health benefits including medical, vision, and dental coverage.
Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
Paid time off including PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits like short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
PTO and PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program covering tuition, books, and fees.

Working at Walmart

We want you to feel comfortable bringing your whole self to work. Walmart values diversity, belonging, sustainability, and community involvement. Our mission extends beyond stores, emphasizing innovation, operational excellence, and creating accessible, inclusive digital experiences that support an inclusive culture.

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