Software Engineer - Manager

About the Role

Key Responsibilities

• Build strong relationships with both internal and external stakeholders including product, business and sales partners. Demonstrate excellent communication skills with the ability to both simplify complex problems and also dive deeper if needed.
• Manage teams with cross functional skills that include software, quality, reliability engineers, project managers and scrum masters. Mentor, coach and develop junior and senior software, quality and reliability engineers.
• Collaborate with the architects, SRE leads and other technical leadership on strategic technical direction, guidelines, and best practices.
• Ensure compliance with EFX secure software development guidelines and best practices and responsible for meeting and maintaining QE, DevSec, and FinOps KPIs.
• Define, maintain and report SLA, SLO, SLIs meeting EFX engineering standards in partnership with the product, engineering and architecture teams.
• Drive technical documentation including support, end user documentation and run books.
• Lead Sprint planning, Sprint Retrospectives, and other team activity.
• Implement architecture decision making associated with Product features/stories, refactoring work, and EOSL decisions.
• Create and deliver technical presentations to internal and external technical and non-technical stakeholders communicating with clarity and precision.
• Provide coaching, leadership and talent development; ensure teams function as high-performing teams; identify performance gaps and opportunities for upskilling.
• Develop the long-term technical vision and roadmap within, and often beyond, the scope of your teams. Oversee systems designs within the scope of the broader area, and review product or system development code to solve ambiguous problems.

Requirements

• Bachelor's degree or 7-12 years of software engineering experience.
• Led design and development of solutions using event-driven and RESTFul API architecture.
• Worked with SREs and dev teams to define and maintain SLA, SLO, SLIs meeting EFX quality engineering standards.
• Collaborated with architects, SRE leads and other technical leadership on strategic technical direction, guidelines, and best practices.
• Managed multiple development squads at a supervisory capacity including HR responsibilities such as hiring, interviews, retention, training, and capacity planning.
• Implemented architecture decision making associated with Product features/stories, refactoring work, EOSL decisions, and continuous improvements.
• Created and delivered technical presentations to technical and non-technical stakeholders.
• Experience of building and managing strong technical teams that deliver complex software solutions that scale.
• Deep troubleshooting skills with the ability to lead and solve production and customer issues under pressure.
• Strong experience of full stack software development and public cloud like GCP and AWS is preferred.
• Cloud Certification Strongly Preferred.

Nice to Have

• Bath processing experience.
• Public cloud experience.
• Experience building big data systems, managing and leading a team.
• Self-starter that identifies/responds to priority shifts with minimal supervision.
• Strong leadership qualities.
• Demonstrated problem solving skills and the ability to resolve conflicts.
• Experience creating and maintaining product and software roadmaps.
• Experience overseeing yearly as well as product/project budgets.
• Experience designing and developing big data processing solutions using Dataflow/Apache Beam, Bigtable, BigQuery, PubSub, GCS, Composer/Airflow, and others.
• UI development (e.g., HTML, JavaScript, Angular and Bootstrap).