Software Engineer, Site Reliability

S&P Global

Cambridge, MA

Full Time

Mid Level

140k-175k

about 1 month ago

Job Description

About the Role

Kensho is S&P Global's hub for AI innovation and transformation. With expertise in Machine Learning and data discovery, we develop and deploy novel solutions for S&P Global and its customers worldwide. Our solutions focus on speech recognition, entity linking, document extraction, automated database linking, text classification, natural language processing, and more. As a Software Engineer, Site Reliability (SRE), you will ensure the reliability and uptime of Kensho's services, working closely with Infrastructure and Application Engineers, Technical Architects, Product and Engineering Managers, and Application Developers to maintain stability and implement critical improvements. We foster a collaborative, transparent, and flexible work environment with opportunities for remote work within the United States and occasional travel to our hubs in Cambridge, MA, or NYC.

Key Responsibilities

Run and stabilize Kensho's production services that support critical financial applications and backend processes
Monitor, maintain, and help scale services integrated into S&P's platform
Manage end-to-end availability and performance of critical services and build automation to prevent problem recurrence
Add, tune, and maintain alert configurations and documentation as needed
Design and build advanced automated operational and deployment frameworks alongside tooling and infrastructure to help engineering teams measure and increase their velocity
Cultivate full-team participation in high quality, thoughtful software
Participate in on-call/production support
Develop and adapt tools and applications to automate tasks

Requirements

Software development experience developing or building a scalable application
4+ years of professional experience
Strong experience with coding and debugging large applications or services
Fluency in any two or more modern programming languages (e.g., Python, Java, Go, C++)
Practical understanding of algorithms, data structures, and design patterns
DevOps experience supporting production services in a modern, containerized cloud environment
Experience with scalable testing, automation, continuous integration frameworks, and best practices

Nice to Have

Major technical contributor in a significant project
Open source projects demonstrating innovation and initiative
Research, publications, or patents related to relevant fields

Qualifications

Educational background or certifications are not explicitly specified, but at least 4+ years of relevant experience is required

Benefits & Perks

Medical, Dental, and Vision insurance with 100% company paid premiums
Unlimited Paid Time Off
26 weeks of 100% paid Parental Leave (paternity and maternity)
401(k) plan with 6% employer matching
Generous company matching on donations to non-profit charities
Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education
Plentiful snacks, drinks, and regularly catered lunches
Dog-friendly office (CAM office)
Bike sharing program memberships
Compassion leave and elder care leave
Mentoring and additional learning opportunities
Opportunities to participate in conferences and expand professional network

Working at S&P Global

Kensho values a collaborative, communicative environment that emphasizes transparency, teamwork, and innovation. We support flexible work arrangements, encourage professional growth through mentoring and conferences, and foster a diverse and inclusive workplace welcoming all experiences and perspectives.

Apply Now