Software Engineering Senior Advisors- Hybrid

About the Role

Key Responsibilities

• Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.
• Support and enhance applications used by consumers and internal call center agents.
• Assist in preparing for the adoption of new technologies and the fixing of security vulnerabilities.
• Leverage existing software to design and develop solutions for high-accuracy data integration for submission to external clients.
• Create estimates and delivery plans for projects and programs.
• Provide technical guidance to projects and programs for complex components of multiple technologies suites, resolve urgent and high-production incidents, and lead efforts to develop standard practices and guidelines for complex technology components.
• Identify and implement process enhancement opportunities associated with supporting application areas.
• Maintain programs by coding, testing, and debugging documents.
• Determine the root cause of issues and implement innovative and thorough solutions.
• Conduct quality assurance reviews of peers' application programming.

Requirements

• A bachelor's degree or foreign equivalent in Computer Science, Computer Applications, Applied Computer Science or related field.
• Three years of experience in software development.
• Experience with PBM (Pharmacy Benefit Management) software, Broadvision, Spring Boot, Java, Open shift systems, and Dynatrace.
• Internet connection through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload if working remotely.

Qualifications

• Bachelor's degree or foreign equivalent in relevant field.
• Three years of experience in software development.

Benefits & Perks

• Annual salary of $127,400 - $212,300 USD, depending on experience and location.
• Eligibility to participate in an annual bonus plan.
• Comprehensive health benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) with company match.
• Company paid life insurance.
• Tuition reimbursement.
• Minimum of 18 days of paid time off per year and paid holidays.