Sr. Creative Operations Manager, AWS Advertising

About the Role

Key Responsibilities

• Analyzes, plans and implements short operational creative process improvements with long-term scale in mind.
• Support operations and delivery for integrated marketing campaigns across regions, managing calendars, timelines, and milestones while tracking performance.
• Manage budget, contracts, and cost documentation while supporting campaign execution.
• Partner with Business Interagency, Legal, Media Operations, and Applications Security teams to implement tools, improve processes and onboard new agencies as needed to support streaming operations.
• Own and manage Digital Asset Management (DAM) system operations, including metadata tagging, permissions, and version control.
• Train and support internal teams and external agencies on DAM processes, media workflows, and tooling.
• Oversee asset delivery workflows, quality control, and approval processes across multiple asset types.
• Manage asset storage, access, licensing, usage rights, and inventory including YouTube link management.
• Serve as primary liaison between creative, media, legal, and partner teams, coordinating with external vendors and production companies.
• Oversee transcreation, translation, and regional localization of campaign materials.
• Ensure compliance with channel-specific requirements while maintaining creative quality control.
• Develop and maintain creative processes, identify workflow bottlenecks, and conduct post-mortems for continuous improvement for internal and external stakeholders.

Requirements

• Bachelor's degree or equivalent practical experience.
• 8+ years of experience in creative operations, campaign execution, advertising production, or marketing workflow management.
• Passion for mechanisms, problem solving and streamlining workflows across multi creative assets (e.g. television, out of home, digital, etc).
• Experience with Digital Asset Management (DAM) platforms and/or ad trafficking systems.
• Exceptional organizational and project management skills.
• Strategic thinker with strong analytical skills and a bias towards data-led decision making.
• Strong communicator with the ability to manage multiple stakeholders and priorities in a global environment.

Nice to Have

• Experience working at an advertising agency or in-house marketing operations team supporting complex advertising campaigns.
• Familiarity with media specifications and trafficking processes for digital platforms, linear TV, and out-of-home (OOH).
• Understanding of asset rights management, usage tracking, and expiration policies.
• Experience with Airtable, Smartsheet, or similar project management tools.
• Certification in project management methodologies such as Project Management Professional (PMP) or Certified ScrumMaster (CSM).
• Experience working in global marketing organizations across multiple time zones and cultural contexts.
• An understanding of billing processes from PO management to invoice reconciliation and accruals.