Sr. Data Analyst
Betterment
Job Description
About the Role
At Betterment, we work hard to maximize every dollar our customers have entrusted to us. Data plays a critical role in nearly all of our pursuits and operations - it is core to how we prioritize the focus of hundreds of engineers, product managers, and designers, how we allocate resources to different customer acquisition channels, how we efficiently run the operations of a business that manages over $50 billion dollars of our customers' money, and much much more. The Analytics team drives impact across all areas of Betterment, partnering with teams to shape strategy, identify opportunities, and influence product decisions that deliver the best experience for our customers. Projects range from building intuitive dashboards that provide a pulse on the business to performing deep dives into customer behavior that uncover game-changing insights and turning those deep dives into clear, actionable recommendations for stakeholders. As a Senior Data Analyst, you will contribute directly to Betterment's success by conducting thoughtful data-driven analyses and delivering insights that inform business and product decisions. You will work closely with stakeholders in marketing, product, and operations to analyze performance, define success metrics, and surface trends and opportunities. You will regularly perform complex analyses, build thoughtful dashboards, and identify key trends in our data, helping teams make smarter decisions and laying the groundwork for long-term value for our customers and the company.
Key Responsibilities
- Perform deep-dive analyses to identify trends and translate them into actionable insights on customer behavior and product performance
- Develop advanced dashboards and research reports that tell compelling stories to help cross-functional teams monitor business performance and make key decisions
- Collaborate with product managers and engineers to define event tracking, run A/B tests, and evaluate feature outcomes
- Lead cross-functional analytical projects working with stakeholders across product, marketing, finance, and operations to support strategic initiatives, while proactivity identifying new opportunities and areas for analysis
Requirements
- 3-5 years of experience in a data-focused role such as Data Analyst or Data Scientist
- Strong SQL skills to efficiently pull insights from our Redshift data warehouse
- Working knowledge of R, Python, or similar programming for statistical analysis
- Experience using BI tools such as Metabase, Looker, or Tableau to build reports and dashboards
- A powerful combination of technical expertise, curiosity, business acumen, and a willingness to dig deep into data to surface insights
- Strong communication skills with the ability to clearly explain findings to both technical and non-technical stakeholders with an openness to feedback and desire to learn
Nice to Have
- Exposure to event data and dbt is a plus, but not required
Benefits & Perks
- Competitive equity package
- Health, dental, and vision benefits
- 401(k) offering with employer match
- Flexible PTO policy
- Eligible for variable compensation in the form of a discretionary company incentive bonus
Job Details
Job Skills
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About Betterment
Website
betterment.com
Company Size
101-250 employees
Location
New York City, NY
Industry
Portfolio Management and Investment Advice
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