Sr Engineer, Software Development

About the Role

Key Responsibilities

• Work closely with the software/product team to align technical solutions with business needs.
• Provide expertise on technical feasibility for Product Owners.
• Translate technical findings and challenges into actionable recommendations for stakeholders.
• Facilitate communication between development teams and non-technical stakeholders to ensure a shared understanding of product requirements and technical constraints.
• Triage incoming requests from support, and keep compliance related documentation updated with QA.
• Dive into log files, data, and system configurations to troubleshoot and diagnose complex issues.
• Work with testers to reproduce issues. Work with developers to suggest options for remediation. Work with the Product Owner to craft new backlog items for implementation.
• Read, interpret, and analyze code to understand system behavior and identify potential root causes and improvements.
• Maintain clear documentation of troubleshooting steps, experiment outcomes, and technical solutions.
• Provide input on the technical feasibility of new product features and enhancements.
• Write technical troubleshooting documentation for other teams and stakeholders (e.g., customer support).
• Design, execute, and analyze experiments to validate product hypotheses and test new features.
• Develop scripts or code to create test scenarios and test data.
• Contribute to UI/UX design by creating wireframes, mockups, and prototypes to visualize proposed solutions and gather stakeholder feedback.
• Continuously refine the backlog by adding technical details and acceptance criteria.
• Be a Software Developer on a cross functional Scrum team that delivers new features to Done each Sprint.
• Write, test, analyze, document and secure code under the supervision of a senior software engineer.
• Create new feature requests and acceptance criteria based on what you've learned supporting the product.

Requirements

• Bachelor's Degree in computer science or related field, 4 years' experience related experience is required.
• Master's Degree or equivalent in computer science or related field, 2 years' experience related experience is required.

Nice to Have

• Ability to quickly synthesize information from a variety of sources, create a plan of action, and follow through.
• Strong technical troubleshooting skills, including experience with log file analysis and debugging tools.
• Familiarity with Agile frameworks such as Scrum or Kanban.
• Experience with mockup and prototyping tools (e.g., Figma, Adobe XD, or Balsamiq).
• Exceptional problem-solving skills and attention to detail.
• Ability to analyze and interpret code to identify issues and opportunities.
• Strong verbal and written communication skills to convey technical information to non-technical audiences.
• Experience with data analysis tools such as SQL or Power BI.
• Hands-on experience with scripting and automation for testing purposes.
• An understanding of basic design and UI/UX principles.
• An entrepreneurial mindset with the ability to work independently and proactively in a fast-paced environment.
• Prefer experience with FDA guidelines for Software Quality and Systems Validation is a plus.

Qualifications

• Educational background as specified in requirements (Bachelor's or Master's in computer science or related field).

Benefits & Perks

• Competitive salaries
• Performance-based incentives
• A wide variety of benefits programs to address the diverse individual needs of our employees and their families.
• For Illinois (IL), the base pay range is $106,000 to $149,000 (highly experienced).