Sr. Market Research Analyst

About the Role

Key Responsibilities

• Manage responsibilities for assigned survey projects, including reviewing questionnaires and providing constructive feedback.
• Test survey links and compile feedback from stakeholders.
• Conduct data quality reviews and final checks.
• Compile and prepare final raw data files for client delivery.
• Assist in assessing survey feasibility and developing quotes and proposals.
• Participate in client intake and project management calls.
• Coordinate day-to-day communication with clients under guidance from Associate or Market Research Managers.
• Monitor survey fieldwork using Qualtrics or similar platforms; support basic programming tasks when needed.
• Use ERM tools at a basic level to manage records, search projects, and track progress.
• Support vendor communication and develop vendor management skills on assigned and collaborative projects.
• Maintain accurate records in CRM and use PowerBI to review client activity and performance data.
• Escalate any project-related risks or issues to senior team members as needed.
• Contribute to a collaborative team culture and support process improvement efforts.

Requirements

• Bachelor's degree or equivalent.
• 3+ years of experience in quantitative market research, preferably in B2B.
• Familiarity with both online and CATI survey methodologies.
• Working knowledge of Qualtrics (or similar platforms); comfortable supporting survey setup and send-outs.
• Basic proficiency with ERM systems, CRM platforms, and PowerBI.
• Strong attention to detail and excellent organizational skills.
• Confident communicator with experience in client-facing roles.
• Ability to manage multiple deadlines and shifting priorities.
• Skilled in Excel and the Microsoft Office suite.
• Proactive, collaborative, and motivated to grow in a fast-paced environment.
• Must be authorized to work in the United States.

Nice to Have

• Agile research experience.
• Interest in global collaboration.

Qualifications

• Formal educational background includes a Bachelor's degree or equivalent.

Benefits & Perks

• Competitive Salary & Bonuses: Benefit from a rewarding compensation package that includes performance-based bonuses, which may be awarded on quarterly or annual basis, depending on your role.
• Excellent Health Benefits: We cover 85% of insurance premiums, and if you opt for a qualifying HDHP, we offer employer HSA contributions.
• 401K Contributions: Planning for your future? We've got you covered!
• Flexible Working Environment: Choose between working in the office or remotely 50/50 with our hybrid work policy.
• Generous Time Off: Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off.
• Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles.
• Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career.
• Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us.
• Employer Provided Technology: All necessary technology will be provided to facilitate your work.
• Corporate Social Responsibility Days: Take the opportunity to give back to your community during paid service days.