Staff DevOps Engineer

About the Role

Key Responsibilities

• Define and implement a long-term vision for DevSecOps practices that meet the requirements and needs of the commercial platform and application teams.
• Lead system design and architecture efforts, serving as a trusted partner to ensure scalability, observability, reliability, and security are built into systems from day one.
• Decompose complex problems into clean, scalable, and maintainable solutions.
• Collaborate with software architects to optimize cloud-native application design, including compute, caching, load balancing, CI/CD pipelines, and monitoring strategies.
• Own the design and improvement of CI/CD/CT pipelines; contribute directly to pipeline features and integration work.
• Guide engineering teams on ITIL-aligned practices and compliance with regulatory frameworks such as HiTrust and FedRAMP.
• Mentor and support the career growth of junior engineers; lead by example in technical excellence and collaboration.
• Participate in roadmap planning, technical prioritization, and cross-team coordination to ensure DevOps strategies are embedded across product teams.
• Lead vulnerability patching and cloud infrastructure reviews in partnership with the Cloud Engineering team.
• Contribute to internal documentation on architecture, tooling, and standard operating procedures.
• Deliver internal workshops and knowledge-sharing sessions to empower teams on DevOps best practices.
• Participate in a 24/7 on-call rotation as a senior escalation point.

Requirements

• 8+ years in DevOps, SRE, or related infrastructure roles, lead experience highly preferred.
• Proven ability to lead teams in fast-paced, deadline-driven environments, focusing on solutions over problems.
• Skilled in managing complex software and infrastructure projects using Agile methodologies (Scrum, Kanban, SAFe).
• Hands-on experience with designing and operating CI/CD pipelines using Jenkins and GitHub Actions.
• Proficient in automation scripting with one at least one of the following languages: Ruby, Java, Scala, Groovy, Python.
• Experience with Infrastructure as Code (Terraform required, Ansible is a plus).
• Experience with container orchestration (Kubernetes required).
• Deep understanding of cloud infrastructure (Azure required), APIs, and large-scale systems management.
• Familiarity with software development lifecycle, version control (Git), and issue tracking (Jira).
• Knowledge of system monitoring and visualization tools (New Relic and/or Grafana experience required).
• Must be able to participate in a 24/7 on-call rotation.

Nice to Have

• Strong experience collaborating with customers, partners, or third-party developers.
• Additional experience in Maven, Gradle, SonarQube, Artifactory, and Selenium.
• Experience working with Postgres, MySQL, Capistrano, Puppet.
• Background in managing hybrid cloud or multi-region infrastructure environments.
• Previous experience in healthcare, regulated industries, or high-compliance environments.
• Excellent communication and interpersonal skills, with ability to work across distributed teams.

Qualifications

• Educational background is not explicitly specified, but extensive experience in DevOps/SRE roles is required.

Benefits & Perks

• Base salary range of $160,000 to $180,000.
• Eligibility for a performance bonus.
• Benefits as listed in Teladoc Health Benefits 2025.