Staff VP Product Design

About the Role

Key Responsibilities

• Leads enterprise product and journey design in collaboration with key stakeholders to deliver cohesive digital-first experiences. Defines and activates signature design strategy across lines of business and ensures partners deliver on objectives.
• Defines emerging best practices and consistent approach to human-centered design, product design, prototyping, and design systems.
• Enables business partners to understand, design, measure, and continuously improve digital product experiences across web, mobile, and emerging platforms.
• Activates relevant insights from existing data, research, AI, and voice of the customer to influence UI/UX and product development to transform consumer experience and engagement.
• Partners with key business stakeholders to accelerate 0-1 product builds and unify new capabilities with design systems and signature experience strategy.
• Executes or commissions relevant new studies and research to support product design decisions, usability testing, and customer strategy, collaborating with relevant teams.

Requirements

• Requires a BA/BS related to human-centered design, product/service design or related field and minimum of 10 years experience related to customer and employee experience including minimum of 5 years leadership experience.
• Proven experience designing for direct-to-consumer (D2C) and business-to-consumer (B2C) products at scale.
• Demonstrated 0-1 product build experience from concept through launch.
• Strong digital product design portfolio demonstrating Figma and prototyping expertise.
• Ability to apply human-centered design in digital product development, including user flows, wireframes, and high-fidelity UI.
• Experience applying AI and machine learning in design workflows (e.g., personalization, generative design, or AI-assisted user experience).
• Strong collaboration skills across product, engineering, research, and business stakeholders.

Nice to Have

• Knowledge of accessibility, inclusive design, and industry best practices.
• Experience building and scaling design teams, design systems, and DesignOps practices.

Qualifications

• Educational background related to human-centered design, product/service design, or related field.

Benefits & Perks

• Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution.
• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, stock purchase plan, life insurance, wellness programs, and financial education resources.