Strategy and Analysis Manager (North America Quality Center - NAQC)

About the Role

Key Responsibilities

• Understand the plan of the Division and work with the team to implement & achieve KPIs
• Collect, analyze, triage, and prioritize quality initiatives for NAQC and business partners
• Build, maintain, and deliver a broad spectrum of reports to key personnel with a high degree of automation and adaptability in mind
• Lead and manage a team of business analysts, providing guidance, support, and mentorship to drive exceptional performance
• Collaborate with cross-functional teams and affiliates
• Monitor syndicated study results (e.g., J.D. Power, Consumer Reports, etc.) and develop forecasts for the Hyundai, Genesis, and Kia brands
• Innovate new ways of problem-solving that draw from the best practices and innovations of other industries
• Conduct regular reviews of program performance, identify areas for improvement, and implement process enhancements to optimize project outcomes
• Manage budget, resource allocation, and forecasting activities
• Oversee/support the development of direct reports' analytical skills
• Travel up to 25% of the time, both domestically and internationally

Requirements

• Bachelor's degree in data science, computer science, business statistics, economics, mathematics, an engineering-related discipline, or a related field of study
• 10+ years of experience working with/performing data analysis
• Good written, oral communication, and interpersonal skills
• Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word
• Experience with various data preparation and analytics tools and data visualization software
• An ability to recognize the needs of the end-user(s) and create reproducible solutions that answer those needs quickly and efficiently
• Experience documenting developed processes and best practices
• Excellent time management, self-management, and organization skills
• A strong analytical mindset
• An ability to maintain a positive and 'can-do' attitude
• An unbreakable commitment to delivering high-quality analysis

Nice to Have

• Master's degree in data science, computer science, business statistics, economics, mathematics, an engineering-related discipline, or a related field of study
• Automotive engineering experience
• Experience working with and analyzing automotive survey data
• Familiarity with text analytics

Qualifications

• Bachelor's degree in relevant field (see requirements)
• 10+ years of data analysis experience

Benefits & Perks

• Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
• 100% Employer-paid Disability and Life Insurance
• Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
• Competitive Salaries
• Range of Position: $120,000 ~ $173,000/Year
• A Global Environment that Fosters Diversity
• Retirement Savings and Planning Benefits
• Access to Health Savings Accounts and Flexible Spending Accounts
• Flexible Work Hours