Hilton Grand Vacations logo

Supervisor Point of Sale Marketing

Hilton Grand Vacations

Chicago, IL
Full Time
Senior
5 days ago

Job Description

About the Role

As a Vacation Sales Ambassador Supervisor, you are responsible for carrying out your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards.

Key Responsibilities

  • Assist with marketing projects and initiatives as needed.
  • Complete Ride-alongs when needed, complete documentation, and discuss with FPS Manager.
  • Pro-actively assist in training of new hires on site to assist department.
  • Create and implement effective FPS package sales strategies and support the area based sales teams toward achievement of area sales objectives.
  • Work directly with Director of Marketing and Marketing Manager to create and implement effective POS package sales strategies.
  • Work with Marketing Manager to ensure production based shift allocation for scheduling.
  • Create and coordinate on-going training and fulfill role of Marketing Manager in their absence.
  • Ensure that all policies and procedures are maintained and upheld by all team members.
  • Ensure timely processing of schedule for team on a weekly basis.
  • Work shifts if necessary to ensure ample site coverage to maximize production.
  • Respond to team members inquiries regarding payroll, spiffs, and policy/procedure concerns.
  • Assist in any customer service relation issues pertaining to the selling of FPS packages.
  • Help manager meet and achieve budgetary FPS package production targets.

Requirements

  • Ability to assist with marketing projects and initiatives.
  • Experience in completing ride-alongs, documentation, and discussing with managers.
  • Pro-active in training and onboarding new hires.
  • Experience in creating and implementing sales strategies.
  • Ability to work directly with marketing leadership to develop strategies.
  • Ability to manage scheduling and shift coverage.
  • Strong understanding of policies and procedures.
  • Ability to process schedules and respond to team inquiries.
  • Customer service skills related to FPS package sales.
  • Ability to support meeting sales and production targets.

Working at Hilton Grand Vacations

The role emphasizes alignment with the Spirit of Service culture and a focus on high standards and team support.

Apply Now

Job Details

Posted AtAug 2, 2025
Job CategoryMarketing
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

About Hilton Grand Vacations

Website

hiltongrandvacations.com

Company Size

1001-5000 employees

Location

Chicago, IL

Industry

Tour Operators

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