UX Designer

Aquent

Temporary

Entry Level

91k-101k

17 days ago

Job Description

About the Role

As a UX Designer, you'll play a pivotal role in shaping the future of healthcare interactions. Working with a Fortune 100 healthcare company, you will be instrumental in crafting intuitive and user-friendly experiences for patients and healthcare professionals. Your work will directly impact how people access and navigate critical healthcare information, making a real difference in their lives. Join us in transforming the healthcare landscape through human-centered design. This exciting opportunity allows you to contribute to a team dedicated to improving the interactive voice response (IVR) and chat dialog systems. You will be a key player in designing and optimizing these crucial communication channels, ensuring they are accessible, intuitive, and user-friendly. Your work will directly enhance the patient experience and streamline access to vital healthcare services.

Key Responsibilities

Conduct user experience research, interviews, and usability tests to understand user needs and pain points
Design effective and efficient interaction designs for complex data-intensive domains, ensuring a seamless user experience across applications
Create low to high-fidelity wireframes and prototypes to visualize and test proposed solutions
Develop concepts and prototypes to help stakeholders envision proposed user experiences
Communicate design ideas, prototypes, and user-centered design principles to product, engineering, and stakeholders
Collaborate with the UX team to establish common design standards and shared UI components
Work with Product Managers and Engineers to define end-user needs and balance business requirements
Partner with business and IT stakeholders to plan, research, and facilitate UX processes, including design thinking activities for digital and non-digital touchpoints

Requirements

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and 0-2 years of related experience
Experience writing conversational dialogue for IVR & chat
Experience designing conversation flows for IVR & chat
Experience writing for accessibility and meeting grade level requirements

Nice to Have

Experience with UX design tools such as Adobe CC, Sketch, and InVision

Qualifications

Relevant experience or applicable knowledge reflecting 0-2 years of related work
Educational background in a quantitative or business field

Benefits & Perks

Access to benefits like subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match

Working at Aquent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. They value creating an inclusive environment where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Apply Now