Account Executive - Ocean Transportation (Atlanta, GA)

About the Role

Key Responsibilities

• Conduct regular customer visits to develop and maintain strong business relationships and secure new opportunities.
• Grow and manage a portfolio of accounts, with a focus on promoting all the company's freight services.
• Develop and follow a structured contact plan, organizing outreach geographically and meeting activity goals set by sales management.
• Generate and respond to sales leads for both existing and prospective customers in the assigned territory, within timeframes established by leadership.
• Collaborate with internal teams (including pricing and operations) to support customer needs, resolve issues, and maximize account performance.
• Track and update customer information (account profiles, contacts, sales hierarchy, etc.) in accordance with company standards and procedures.
• Monitor and manage service contracts within the portfolio, including timely renewals and compliance with contractual terms.
• Stay informed on tariff updates, regulations, and pricing changes, and maintain active communication with the Pricing team.
• Utilize sales tools and systems (such as the Stars Tariff Retrieval System, Sales & Marketing reports, and Trade Databases) in daily activities.
• Maintain accurate records of all business travel, customer entertainment, and related expenses in compliance with company policies.
• Represent the company professionally at department meetings, customer visits, industry events, and trade shows.
• Work closely with regional and international offices to support new business development and address customer concerns.
• Communicate regularly with sales leadership, providing updates on your territory and supporting team goals as needed.

Requirements

• 3+ years of outside sales experience in ocean transportation, or a combination of outside sales, with inside sales and/or customer service in the industry.
• Ability to communicate fluently in English at an advanced level.
• Intermediate computer skills (in programs such as MS Word, Excel & Outlook).
• Valid driver's license.
• Able to operate personal vehicle for travel (car allowance and fuel card provided).
• Flexibility to work extended hours, holidays and/or weekends.
• Flexibility to attend conferences, trade shows, visit specific customers, as may be required.
• Ability to travel domestically frequently/daily and overseas as deemed necessary by sales management.