Account Manager

About the Role

Key Responsibilities

• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Arrange for installation and test-operation of machinery.
• Attend sales and trade meetings, and read related publications to obtain information about market conditions, business trends, and industry developments.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Complete expense reports, sales reports, and other paperwork.
• Complete product and development training as required.
• Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
• Consult with engineers regarding technical problems.
• Discuss needs with new and existing customers and explain how these needs could be met by specific products and services.
• Demonstrate and explain the operation and use of products.
• Identify prospective customers through directories, leads, organizations, trade shows, and conferences.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other product information.
• Initiate sales campaigns and follow marketing plan guidelines to meet sales and production expectations.
• Maintain customer records using automated systems.
• Negotiate prices and terms of sales and service agreements.
• Prepare sales contracts and submit orders for processing.
• Prepare sales presentations and proposals explaining product specifications and applications.
• Provide ongoing technical support to customers.
• Provide feedback to product design teams for product tailoring.
• Quote prices, credit terms, and bid specifications.
• Assist customers in product selection based on needs and regulations.
• Sell service contracts for products.
• Study new product information for accurate depiction and recommendations.
• Verify customers' credit ratings and appraise equipment for contract terms and trade-in values.
• Ensure materials lists are accurate and delivery schedules meet deadlines.
• Visit establishments to evaluate needs and promote sales.

Requirements

• A four-year Bachelor's degree is required, with preferred fields in Engineering, Marketing, or Business.
• Either one full year cycle as an Altec Sales Representative II or three years proven outside sales experience in a similar industry, OR eight full years of proven, successful outside sales experience.
• Must be available for extensive overnight travel.
• Current, Valid Commercial Driver's License is required.
• Ability to communicate information and ideas clearly in speaking and presenting.
• Proficiency in PC skills including spreadsheets, word processing, and office management applications.

Nice to Have

• Experience in sales & marketing principles and methods for showing, promoting, and selling products or services.
• Knowledge of principles and processes for providing customer and personal services.
• Successful completion of Product Knowledge and Skills Training as required by Altec.

Qualifications

• Four-year Bachelor's degree in Engineering, Marketing, Business, or related field.
• Relevant sales experience as specified in the requirements.

Benefits & Perks

• Opportunities for career growth within a financially sound and innovative company.
• Work in a company that values customer focus and employee development.