Account Manager

About the Role

Key Responsibilities

• Gathering new customer information, notifying Distribution Centers (OpCo), and creating opening orders.
• Verifying that all procedures, service changes, and system modifications have been successfully communicated and applied to customer accounts.
• Monitoring aged inventory and developing strategies with customers and distribution centers.
• Collecting information from customers and vendors to set up new items.
• Managing customer accounts using Core-Mark proprietary systems.
• Maintaining recurring reports for customers, directors, distribution centers, and VPs.
• Collaborating with the Account Director to evaluate changes in customers' needs.
• Building rapport with all members of the assigned accounts team.
• Managing promotional activity and ensuring timely product shipment to stores.
• Monitoring fill rates and ensuring optimal performance.
• Communicating developments within assigned accounts across Core-Mark.
• Performing other related duties as assigned.

Requirements

• 2-3 years of work experience in customer management.
• Strong working knowledge of Microsoft Office (Excel, PowerPoint, & Word).
• Superior analytical skills, ability to mine data and construct metrics.
• Excellent written, verbal, organizational, and interpersonal skills.
• Ability to prioritize, multi-task, and perform effectively under pressure.
• High level of initiative and ability to work well in a team environment.
• Ability to plan and perform responsibilities with minimal direction.
• Experience coordinating and overseeing multiple projects concurrently.

Nice to Have

• 4+ years of work experience in customer management.
• Industry-specific Account Management proficiencies.