Agency Partnership Consultant

About the Role

Key Responsibilities

• Create deeper partnerships with key agents and deliver solution-oriented education and consultative interactions at an agency level.
• Support the planning and execution of agent education summits and agency partnership meetings for key agencies.
• Provide support to Michigan business sales teams by delivering key talking points post summit meetings and PowerPoint templates for partnership meetings.
• Gather agency book of business data and curate Solution & Product marketing materials.
• Partner with stakeholders across the enterprise to help drive content delivery strategy for agents.
• Collaborate with communications specialists to ensure content is shared via newsletters, portal, alerts, etc.
• Act as a liaison between agency partners and BCBSM, serving as a SME on new products and solutions.

Requirements

• Bachelor's Degree required.
• A minimum of six (6) years experience in customer relations, agent relations, account management, or similar fields.
• Valid Michigan Accident and Health Insurance License preferred.
• Valid and unrestricted driver's license is required.
• Strong ability to build and maintain relationships with both internal and external customers.
• Ability to articulate BCBSM's value story in a clear and compelling manner including how products and services can contribute to agency strategy.
• Experience with project management.
• Ability to effectively collaborate across teams/stakeholders in the organization.
• Ability to create high-quality presentation materials and communications.
• Excellent speaking and presenting skills.
• Understanding of insurance and benefits.

Qualifications

• Bachelor's Degree