AIML Data Operations Annotation Analyst, Canadian French language

About the Role

Key Responsibilities

• Annotate data which can be both audio and visual.
• Evaluate data from customers who have opted in to the grading program.
• Use language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines.
• Prioritize tasks effectively in a fast-paced, dynamic environment.
• Support and improve the customer experience through data evaluation.

Requirements

• Canadian French language reading, writing, and comprehension skills to support the language specific market.
• Fluency in English reading, writing and comprehension skills.
• Excellent active listening skills with the ability to understand verbal nuances.
• Understanding of the local region and cultural variations.
• Demonstrates integrity and focuses on customer privacy.
• Bachelor's degree or equivalent job-related experience.

Nice to Have

• Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect.
• Highly organized with strong attention to detail.
• Ability to independently navigate systems and tools.
• Experience in content review or a similar environment, prior testing experience preferred.
• Demonstrates flexibility and adaptability to changing work-flows and responsibilities.
• Grows with a team where expertise is shared and feedback is welcomed.
• Excels at working independently to make timely decisions and take appropriate actions.
• Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI.
• Successfully meets or exceeds targets, working within tight deadlines.
• Ability to identify business process solutions that increase efficiencies.
• Ability to maintain focus and aim for high results through large volumes of tasks.
• Ability to work on safety data which could include offensive material.
• Thrives in repetitive work and ambiguous scenarios.

Qualifications

• Bachelor's degree or equivalent job-related experience.

Benefits & Perks

• Work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs.