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Analyst, Customer Energy Management Job Details | National Grid

National Grid

Waltham, MA
Full Time
Mid Level
85k-100k
1 day ago

Job Description

About the Role

National Grid is hiring an Analyst, Customer Energy in Waltham, MA. Every day, we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reduce the cost of energy delivery today, and pioneer flexible energy systems of tomorrow. This role involves supporting the design and development of new products and services in energy efficiency, demand response, and building decarbonization for residential, commercial, and low/moderate income sectors as part of the Customer Energy Management (CEM) team.

Key Responsibilities

  • Provides technical guidance and expertise by assessing savings estimates, validating new product offerings and capabilities with the goal of developing new growth opportunities within the Customer Energy Management portfolios.
  • Actively monitors the external product and technology landscape to identify promising technologies, approaches, and partners early on.
  • Curates a pipeline of promising solutions and technical developments, engaging proactively with external market participants and influencers to ensure awareness of National Grid's priority areas for development and innovation.
  • Supports the CEM Growth & Development Manager in communicating prioritized areas of need, evaluating inbound technology offers/requests for fit with product lifecycle needs and requirements.
  • Provides status updates, metrics, and reporting to support the evaluation of the overall product innovation portfolio.
  • Supports product developers and product owners in identifying and developing external relationships and partnerships to drive market development of innovative customer offerings.
  • Provides consistent, proactive updates to CEM Product Owners and leadership on relevant technical developments and their application to market needs and gaps.

Requirements

  • A Bachelor's degree in a basic science, technical, or engineering related area and up to 5 years of related experience, or equivalent work experience. Advanced degree/credits are preferred.
  • Knowledge of the electric and gas industry; energy efficiency and demand response program planning, design, implementation, and evaluation; local and national energy policy.
  • Knowledge of building systems, equipment, and controls for residential, commercial, and industrial customers; and associated measures such as HVAC, envelope, lighting, appliances, etc.
  • Experience defining assumptions, estimating costs, and performing calculations to estimate savings from energy efficiency and demand management measures.
  • Working knowledge of project and product management / product lifecycle management best practices.
  • Experience with identifying external partnership opportunities and developing mutually beneficial arrangements with technology providers and consultancies.
  • Strong oral and written communication skills.
  • Ability to analyze data, identify relationships, and determine causes or consequences of energy efficiency program results.
  • Ability to recognize patterns or trends in energy efficiency, demand management, and heat electrification data, and apply previous learning to current situations.
  • Promotes team effectiveness by soliciting input, communicating expectations, delegating responsibilities, and providing support and structure.

Nice to Have

  • Advanced degree/credits in a relevant field.

Qualifications

  • Bachelor's degree in a basic science, technical, or engineering related area.
  • Up to 5 years of related experience or equivalent work experience.

Benefits & Perks

  • Salary range of $85,000 - $100,000 per year.
  • Career advancement opportunities within and across bands as experience and expertise develop.
  • Assessment process utilizing AI or statistically based scoring for qualification evaluation.

Working at National Grid

National Grid values innovation, technical expertise, and proactive engagement with external partners to drive sustainable energy solutions. The organization emphasizes growth, continuous learning, and supporting employees' development within a collaborative environment.

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Job Details

Posted AtAug 8, 2025
Salary85k-100k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About National Grid

Website

nationalgrid.com

Company Size

5001-10000 employees

Location

Waltham, MA

Industry

Electric Power Transmission, Control, and Distribution

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