Analyst,Community Relations

About the Role

Key Responsibilities

• Researching and understanding the landscape of influencers and community partners in your respective market.
• Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
• Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults.
• Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth.
• Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs).
• Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes.
• Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives.
• Maintaining regular touchpoints and contact with key stakeholders, including reviewing weekly KPIs, updates on initiatives, and center updates.
• Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth.
• Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders.
• Coordinating all details of events both internally and externally to ensure engagement and lead generation.
• Clearly communicating objectives, strategy, and expectations for each event with relevant leadership.
• Generating field account engagement by proactively working with local leaders on community outreach opportunities.
• Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings.
• Planning lead generation and community engagement at least 2 weeks in advance to develop & maintain lead pipeline.
• Performing other duties as assigned.

Requirements

• Previous experience in account or community engagement.
• Comfort with cold calling and prospecting in a business to business environment.
• Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added.
• Ability to adapt and overcome external relationship issues for positive outcomes.
• Ability to manage multiple projects & accounts simultaneously.
• Ability to work proactively to generate new growth opportunities for Outreach Teams.
• Public speaking combined with strong written and verbal skills.
• Bachelor's degree or equivalent work experience required.
• Fluency in Spanish, Polish, Russian, or other languages spoken by communities served (where necessary).
• US work authorization.

Nice to Have

• None explicitly listed in the description.

Qualifications

• Bachelor's degree or equivalent work experience.

Benefits & Perks

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more depending on eligibility.