Assistant Director of Ticket Sales and Operations

About the Role

Key Responsibilities

• Support ticket sales efforts by identifying prospects and assisting with direct and premium sales.
• Help plan and execute ticket renewals and coordinate distribution to individuals, businesses, and groups.
• Schedule and train game day staff, ensuring clear communication of expectations and policies.
• Maintain venue plans and troubleshoot ticketing issues on game days.
• Assist with donor record management, reporting, and staff training on ticketing systems.

Requirements

• Bachelor's degree completed by date of application.
• At least one year collegiate athletics and ticket sales and operations knowledge and/or experience.
• General knowledge of and understanding of sales and marketing concepts.
• Ability to work various hours including nights and weekends.
• Excellent communication skills (verbal, written and interpersonal).
• Ability to be a self-starter and work independently.

Nice to Have

• Previous work experience in a sales environment, ticket office, university athletic department or sports organization.
• Knowledge of ticketing software.
• Proven history of working game days or for a collegiate or professional sports organization.
• Experience providing direction.

Qualifications

• Formal educational background includes a Bachelor's degree.
• Experience or knowledge in collegiate athletics and ticket sales.
• Understanding of sales and marketing concepts.
• Strong communication skills and ability to work independently.

Benefits & Perks

• Medical, dental, and flexible benefits.
• Retirement plans with 6% matching.
• Paid holidays, vacation leave, and sick leave.
• Access to internal and state-sponsored training.
• Reduced tuition for state-supported courses at South Dakota institutions.
• Relocation benefits available.