Assistant Leasing & Marketing Manager

About the Role

Key Responsibilities

• Assist with leasing to ensure full lease-up and maintain high occupancy levels, including mailing renewal offers, logging responses, and managing property availability
• Ensure an accurate record of property availability compatible with the lease renewal report
• Approve, enter, and present all rental applications to the General Manager for execution
• Manage property licenses and the renewal process by liaising with legal counsel and the City
• Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys and inspecting vacated units
• Ensure that leases and resident check-ins are accurate and efficient
• Investigate and respond to resident concerns/complaints promptly to foster good public relations
• Assist in preparing weekly reports on the property's performance
• Support the development and implementation of advertising and marketing programs to position the property in the marketplace
• Help develop and execute resident retention programs
• Maintain courteous communication with residents, applicants, employees, and vendors
• Answer telephones as needed and perform general administrative duties such as filing and typing

Requirements

• Bachelor degree or equivalent combination of education and experience
• First Aid/CPR certification or willingness to obtain
• Valid driver's license and current automobile insurance (preferred)
• Ability to operate office equipment including fax machine, copier, telephone, personal computer, and key card system
• Computer skills and math ability, including proficiency in Microsoft Word, Excel, and Outlook
• Knowledge of Entrata (preferred)
• Accurate typing and record keeping skills
• Ability to analyze numerical data accurately
• Ability to prepare grammatically and legally correct documents
• Knowledge of federal, state, and local laws
• Ability to follow through with paperwork and meet deadlines
• Positive, professional, and enthusiastic attitude
• Excellent customer service skills
• Effective communication skills in a fast-paced environment
• Ability to apply logical thinking and follow standardized procedures, with flexibility for minor deviations

Nice to Have

• Knowledge of Entrata property management software

Qualifications

• Bachelor degree or equivalent experience
• First Aid/CPR certification (or willingness to obtain)

Benefits & Perks

• Growth opportunities
• Diversity
• Stability
• Job training
• A fun-loving family of people