Assistant Leasing & Marketing Manager

About the Role

Key Responsibilities

• Assist with leasing to ensure full lease-up and maintain high occupancy levels, including mailing renewal offers, logging responses, and managing property availability.
• Ensure an accurate record of property availability that aligns with the lease renewal report.
• Approve, enter, and present all rental applications to the General Manager for execution.
• Manage property licenses and renewal processes by liaising with legal counsel and the City.
• Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys and inspecting vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to resident concerns or complaints promptly, fostering good public relations.
• Assist in preparing weekly reports on the property's performance.
• Support the development and implementation of advertising and marketing programs to position the property in the marketplace.
• Help develop and execute resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones as needed and perform general administrative duties such as filing and typing.

Requirements

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver's license and current automobile insurance preferred.
• Ability to operate office equipment including fax machine, copier, telephone, and computer.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is preferred.
• Accurate typing and record-keeping skills.
• Ability to analyze numerical data accurately.
• Attention to grammatical and legal correctness in document preparation.
• Knowledge of federal, state, and local laws.
• Ability to follow through with paperwork and meet deadlines.
• Positive, professional, and enthusiastic attitude.
• Excellent customer service skills.
• Effective communication skills in a fast-paced environment.
• Ability to apply logical thinking and follow standardized procedures.

Nice to Have

• Knowledge of Entrata property management software.

Qualifications

• Bachelor degree or equivalent experience.
• First Aid/CPR certification (or willingness to obtain).
• Valid driver's license and current automobile insurance (preferred).

Benefits & Perks

• Opportunities for growth and development.
• Diversity and stability in employment.
• Job training.
• A fun-loving team environment.