Assoc Business Administration Specialist (Bilingual Japanese)

About the Role

Key Responsibilities

• Administer and help improve multiple third-party business tools and systems for Publisher Account Management (e.g., NDP, SST, DRT).
• Manage the onboarding process for new publishers and ensure accounts are in good standing.
• Track status and support communication between publishers and Nintendo (including NCL) for various agreements and contracts such as Digital/Package Publisher License, Distribution, and Amendments.
• Work with internal departments including NCL to set up, maintain, and manage payee accounts for monthly global payments.
• Handle monthly regional payment processes for Distribution & Royalty payments, including sending statements and preparing invoices or check requests.
• Respond to inquiries received via email and internal platforms like Jira/Confluence.
• Attend weekly/bi-weekly meetings with NCL, IT, and Legal teams.
• Analyze and resolve publisher account issues.
• Support continuous process improvement for system and process optimization to increase productivity.
• Coordinate operational tasks such as IP transfer and content removal with publishers and internal teams.
• Translate and interpret written and verbal communication among NCL, NOA, and publishers.
• Ensure compliance with Nintendo of America policies and procedures.

Requirements

• Minimum of two or more years of related experience.
• Strong problem-solving skills.
• Ability to work independently.
• Proficient with Microsoft Office suite.
• Undergraduate degree in Business Administration related field, or equivalent.
• Excellent bilingual skills in English and Japanese (verbal and written).
• Level 1 JLPT or equivalent proficiency.
• Familiarity with tax, accounts payable, agreement/contract, and e-commerce concepts.
• Some direct business experience with related terminologies.
• Program and account management experience preferred.
• Legally eligible to work in the United States; visa sponsorship not available.
• This position is hybrid in Redmond, WA, and not open to remote work.

Qualifications

• Undergraduate degree in Business Administration or related field.
• Level 1 JLPT or equivalent proficiency in Japanese.

Benefits & Perks

• Base pay range of $28.94 - $46.30 per hour.
• Potential for a semi-annual discretionary performance bonus.
• Comprehensive benefits including medical, dental, vision, 401(k), and paid time off.