Associate, Digital Product Management

American Express

New York, NY

Full Time

Entry Level

60k-110k

13 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. We are looking for an Associate, Digital Product Development to join our Marketing Enablement and Transformation team to support product development efforts as part of a multi-year technology transformation initiative, Flywheel. This person will support the product strategy and execute development for Flywheel's campaign setup experience, partnering closely with key stakeholders across the enterprise to design and implement an integrated, campaign-centric view that will guide colleagues seamlessly through the marketing enablement process.

Key Responsibilities

Partner with colleagues across the enterprise to define and implement the end-to-end campaign set up journey for marketing experiences
Support discovery and requirements gathering efforts with business partners across the consumer and commercial marketing lines of business
Partner with our Technology organization to define technical solutions and support product development activities through to launch
Partner with the MarOps and Marketing organizations to assess operational requirements for the solution
Prioritize and define a sequenced delivery roadmap that aligns the broader Flywheel priorities

Requirements

Minimum of 1 year of experience in a digital product or digital product adjacent function
Excellent communication and relationship skills with ability to engage, influence, and inspire partners to drive teamwork and deliver results
Ability to prioritize tasks effectively based on business needs
Detail oriented, able to identify key questions, make product decisions and assess how pieces of the puzzle interact and affect the overall project
Highly organized, taking individual initiative and accountability for driving results
Strong analytical mindset, able to define success metrics and drive continuous optimization
Ability to quickly pivot and reprioritize as business strategies demand
Passion for marketing technologies and the evolving external technology landscape

Nice to Have

Experience working within Agile software development methodologies and supporting tools and frameworks a plus
Experience with MarTech platforms a plus
Prior Adobe experience a plus

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Working at American Express

Our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. We back our colleagues with the support they need to thrive, professionally and personally. We have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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