Associate Director, Data Management & Reporting

About the Role

Key Responsibilities

• Create, manage, organize, and ensure the accuracy of mailing lists for all University Events and Experience initiatives and programs across campus.
• Manage data for audience segments invited to presidential and development events, including identifying, documenting, and maintaining data sources and review timelines.
• Coordinate correspondence and manage event registration collateral such as name tags, place cards, and table tents, including onsite check-in and registration for university-wide events.
• Manage event attendee data and assist with reports to identify trends in attendance and giving history using various reporting systems.
• Create mail merge documents, including envelope templates and address labels.
• Manage team events tracking spreadsheet and team Outlook calendar.
• Serve as in-house expert on event technologies including Qualtrics, Event Farm, Cognos, and Tableau for data organization, troubleshooting, and database updates.
• Standardize RSVP processes to streamline data collection and improve the donor experience.
• Perform systems analysis and produce reports for university leaders in conjunction with the research team and supervisor.
• Serve as liaison between University Events and other teams such as IT, Data Quality & Strategy, Reporting, Analytics, and Prospect Research.
• Create, develop, train, and maintain operations manual for data management practices.
• Provide strategic guidance on data collection, list building, and RSVP mechanisms to internal and external event teams.
• Mentor and engage with UEE student worker positions as assigned.

Requirements

• Bachelor's degree.
• A minimum of two years of experience assisting with data or performing complex event-related administrative functions.
• Proficiency in Microsoft Office Suite.
• Excellent verbal, written, and interpersonal communication skills.
• Excellent customer service skills.
• Experience working with sensitive information.
• Excellent organizational skills with attention to detail and resourcefulness.
• Ability to work effectively in a team-oriented environment.
• Thrives in a fast-paced, high-stakes environment.

Nice to Have

• Experience using UT related systems, such as VIP, Box, Tableau, Cognos, Event Farm, and Qualtrics.

Qualifications

• Relevant education and experience may be substituted as appropriate.

Benefits & Perks

• Salary starting from $77,000 depending on qualifications.
• Retirement plan through the Teacher Retirement System of Texas (TRS).
• Non-standard work schedule including nights, weekends, and periodic travel.
• Opportunity to work in a university environment with a focus on event management and data reporting.