Associate VP, Digital Experience - Mobile & Connected Platforms

Humana

Boise, ID

Full Time

Executive

11 days ago

Job Description

About the Role

At Humana, our commitment to whole-person health drives everything we do. We serve millions of members across the country with the goal of making healthcare more human, more compassionate, and more accessible. As we continue to evolve into a leading health and well-being company, we are reimagining digital experiences to deliver empathy, clarity, and ease at every touchpoint. As part of our design organization, you'll lead the transformation of our most personal and powerful tools—our mobile and digital product experiences. These touchpoints are often where trust is built, where support is felt, and where members return again and again to take action on their health.

Key Responsibilities

Lead the vision for Humana's mobile app ecosystem, focusing on simplicity, accessibility, and emotional connection.
Ensure seamless and consistent experience architecture across mobile, desktop, and connected devices-supported by a robust design system.
Work closely with Engineering, Product, Research, and UX Content to bring holistic, behaviorally informed solutions to market.
Build and mentor high-performing design teams grounded in curiosity, collaboration, and design excellence.
Champion accessibility, equity, and cultural relevance in every design decision-ensuring all members feel seen and supported.
Stay ahead of emerging design and technology trends that can improve health outcomes and deepen engagement.

Requirements

Experience leading mobile and digital product design for member-facing platforms.
Strong vision and systems-oriented approach to UX and experience strategy.
Ability to collaborate across disciplines including Engineering, Product, Research, and Content.
Leadership skills to build and mentor high-performing design teams.
Commitment to inclusive design, accessibility, and cultural relevance.
Knowledge of current design and technology trends relevant to healthcare digital experiences.

Nice to Have

Experience in healthcare or health-related digital platforms.
Familiarity with design systems and experience architecture across multiple devices.

Working at Humana

Humana values curiosity, collaboration, and design excellence, fostering an environment where innovative and inclusive digital experiences are prioritized to improve health outcomes and member engagement.

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