Bilingual Administrative Assistant/social media rep

About the Role

Key Responsibilities

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create, curate, and manage published content (images, video, written) across various platforms.
• Monitor social media channels for trends, customer inquiries, and feedback, responding promptly to enhance customer support.
• Analyze performance metrics and generate reports to assess the effectiveness of social media campaigns.
• Collaborate with marketing and design teams to ensure cohesive messaging across all platforms.
• Stay up-to-date with the latest social media best practices and technologies.
• Assist in clerical tasks as needed, including front desk support and office organization.

Requirements

• Proven experience in managing social media accounts for brands or organizations.
• Familiarity with tools such as Google Workspace and QuickBooks is a plus.
• Strong computer literacy with proficiency in various software applications.
• Experience as a medical receptionist or in customer support roles is advantageous.
• Excellent organizational skills and time management abilities are essential for handling multiple tasks efficiently.
• Bilingual in English and Spanish.
• Microsoft Word, Microsoft Excel, Microsoft Outlook skills.
• Customer support experience (1-2 years).
• Medical administrative support experience (1-2 years).
• Social media management experience (1-2 years).
• Computer literacy and organizational skills.

Nice to Have

• Familiarity with QuickBooks and Google Workspace.
• Experience in medical administrative support or as a medical receptionist.

Qualifications

• Customer support experience (1-2 years).
• Medical administrative support experience (1-2 years).
• Social media management experience (1-2 years).

Benefits & Perks

• Part-time position paying $17.00 - $20.00 per hour.
• Expected hours: 20 - 30 per week.
• In person work location.