Business Development Director

FirstService Corporation

Dallas, TX

Full Time

Director

4 days ago

Job Description

About the Role

The Business Development Manager is a highly motivated self-starter who will lead and provide strategic sales initiatives and engage in marketplace sales activity, as well as support lead generation and proposal activities, specifically targeting large master planned clients in Texas. The role involves developing high-level relationships with developers, managing sales processes, and collaborating with internal teams to achieve sales targets. The position reports to the Regional Vice President of Business Development, Texas, and works closely with Market Leaders, Operational Executives, and the Marketing Department.

Key Responsibilities

Responsible for the ongoing development, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential in the developer and master planned vertical.
Develop and maintain important high-level relationships with developers of master planned communities in Texas.
Travel as needed to client locations to foster these relationships.
Attend all industry events relative to the development activities of master planned Communities in Texas.
Develop and execute a sales strategy to obtain residential association management contracts that meet the company's client-type strategy for this vertical.
Assist in the growth of both current and potentially new market territories by proactively identifying qualified new business opportunities.
Provide trending and analysis associated with current processes, product types, service lines, regions of business, etc.
Manage and directly participate in the sales process; deliver sales presentations to prospective clients.
Continuously seek innovative ways to communicate value to prospects and existing clients.
Monitor competition and industry trends, report findings to senior leadership.
Manage sales process through utilization of CRM (Microsoft Dynamics) – entering and updating lead/opportunity information, documents, follow-up schedules, and communications.
Collaborate with marketing team and participate in preparation of proposal (RFP) responses.
Identify growth opportunities within existing managed communities and lead the internal sales process.
Proficiently give client presentations and close deals.
Coordinate and/or participate in sales presentation strategies, including internal preparation, team attendance, and conference calls.
Perform other initiatives as identified by senior leadership.

Requirements

BS/BA degree in business or related field from an accredited college or university.
CRM experience, with Microsoft Dynamics preferred.
Minimum 3 years sales experience, preferably in the industry around single-family master planned communities.
Strong customer service and relationship-building skills, with the ability to develop rapport with a variety of clients.
Ability to work independently, take ownership of tasks, and anticipate work requirements.
Excellent grammar, spelling, and proofreading skills.
Good judgment, high ethical standards, and sound common sense.
Ability to perform well in a fast-paced, ever-changing environment.
Willingness to travel locally and out of market with overnight stays.
English proficiency required.

Nice to Have

Business development and/or operations experience in residential condominium management.

Qualifications

BS/BA degree in business or related field.
CRM experience (Microsoft Dynamics preferred).
Minimum 3 years sales experience in relevant industry.

Working at FirstService Corporation

The role emphasizes strong customer service, relationship-building, high ethical standards, and the ability to perform in a fast-paced environment. The candidate should demonstrate core values, global service standards, and brand ambassadorship, casting a strong leadership presence.

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