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Business Insights Analyst (Phoenix, AZ)

American Express

Phoenix, AZ
Full Time
Mid Level
55k-105k
25 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Build strong relationships with cross-functional teams to understand their business needs and provide insightful analysis.
  • Thrive in a fast-paced environment by effectively managing deadlines and competing priorities, demonstrating flexibility and agility.
  • Exhibit consistent responsiveness and clear communication in addressing inquiries and delivering reports.
  • Display a proactive attitude towards learning and self-improvement, open to feedback.
  • Utilize data visualization techniques to craft compelling stories that drive strategic decision-making.
  • Infuse creativity into your analysis to generate innovative solutions to complex problems.

Requirements

  • Ability to collaborate with colleagues and teams working in culturally and geographically diverse environments to deliver transformational outcomes.
  • Experience with SQL and Data Visualization tools is required (Power BI, Tableau, etc.).
  • Strong communication and presentation skills, across stakeholders and levels of leadership.
  • Strong sense of personal accountability and demonstrated self-starter.
  • Strong interpersonal skills with the ability to work independently or in teams.
  • Proficiency in Excel; familiarity with advanced Excel formulas.
  • Experience, knowledge, and application of methodologies such as complex problem solving, cost benefit analysis, project management, strategic planning, statistics, probability, operations research, forecasting, quality control, statistical process control, and process mapping.

Nice to Have

  • Machine Learning Studio (MLS) is preferred.
  • Familiarity with programming languages like Python for data analysis and automation is advantageous.
  • Bachelor's Degree in Analytics/Engineering preferred, but not required.

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job Details

Posted AtJul 8, 2025
Salary55k-105k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Other Nondepository Credit Intermediation

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